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Inspection readiness, Malaysia

MSQH survey readiness quiz for Malaysian clinics

This MOH and MSQH readiness check is 12 questions drawn from the MSQH Medical Clinic Standards and registration under Act 586. Answer each one and you get a score for each standard, the three things to fix first, and the MOH and MSQH guide and template for each. wai is clinic software built to help you achieve MSQH accreditation.

Updated , and every standard links to msqh.com.my.

The 12 questions

  1. Access to CareAre urgent and non-urgent patients given priority of care by a rule the team knows?

    Drawn from Priority of care, urgent and non-urgent, MOH and MSQH

  2. Access to CareIs there a written practice policy covering appointments, hours and the services you offer?

    Drawn from Practice policy, MOH and MSQH

  3. Clinical Governance, PracticeIs the clinic registered under Act 586, with the certificate displayed?

    Drawn from Legal requirements, MOH and MSQH

  4. Clinical Governance, PracticeAre records secure, with access controlled and a retention period set?

    Drawn from Security of records, MOH and MSQH

  5. Clinical Governance, PracticeAre fees and services displayed where patients can read them before treatment?

    Drawn from Fees and services, MOH and MSQH

  6. Clinical Governance, PracticeAre drugs, DDA items and vaccines stored, recorded and checked as the standards require?

    Drawn from Drugs, DDA and vaccines, MOH and MSQH

  7. Human ResourceIs every clinician's training on file, current for the procedures they perform?

    Drawn from Appropriate training for specific procedures, MOH and MSQH

  8. SafetyIs safe patient care written down, with incidents recorded and reviewed?

    Drawn from Safe patient care, MOH and MSQH

  9. SafetyAre adverse drug reactions recorded and reported?

    Drawn from Adverse drug reaction, MOH and MSQH

  10. SafetyIs clinical waste segregated, stored and disposed of under a written procedure?

    Drawn from Waste management, MOH and MSQH

  11. Ethical PracticeIs patient confidentiality protected, with a written policy the team has read?

    Drawn from Patient confidentiality, MOH and MSQH

  12. Quality Improvement ActivitiesDo you run quality improvement activities for the practice, with the results recorded?

    Drawn from Effective quality improvement activities for the practice, MOH and MSQH

Email me the full report

Answer every question above and we will email your score for each standard, the three things to fix first and the guide for each.

The score for each standard, the three things to fix first and the guide and template for each, in your inbox.

Your details are used to send the report, under our Privacy Policy.

What the questions are drawn from

Each standard below is MOH and MSQH's own, with the page where MOH and MSQH publishes it. The MOH and MSQH hub explains the whole framework, and its guides carry the templates.

  1. 2 questionsAccess to Caremsqh.com.my
  2. 4 questionsClinical Governance, Practicemsqh.com.my
  3. 1 questionHuman Resourcemsqh.com.my
  4. 3 questionsSafetymsqh.com.my
  5. 1 questionEthical Practicemsqh.com.my
  6. 1 questionQuality Improvement Activitiesmsqh.com.my
  7. MOH and MSQH hubMOH and MSQH software, the framework and every guide

Questions

Where do the MOH and MSQH questions come from?

Each question is drawn from the MSQH Medical Clinic Standards and registration under Act 586, and names the standard it comes from with a link to the regulator's own page. The facts were checked against msqh.com.my on 15 October 2026.

Does the score predict my MOH and MSQH accreditation?

No. The score shows where your evidence is strong and where it is thin, standard by standard, so you know what to work on first. MOH and MSQH decides the accreditation after its own assessment.

Does MOH and MSQH endorse this quiz or wai?

the Ministry of Health Malaysia and the Malaysian Society for Quality in Health registers and rates providers. It does not approve, certify or endorse software, wai included, and software cannot earn an accreditation on a provider's behalf. wai keeps the records your team uses to show MOH and MSQH how care is delivered, and MOH and MSQH decides the accreditation.

What happens to my answers?

Your answers are scored in your browser and stay there. They are sent to us only if you ask for the full report by email, and then only to write and send it.

See your MOH and MSQH evidence kept as the work is done.

We show wai on your own diary, notes and inbox in a 15 minute video call. wai is built to help you achieve MSQH accreditation, and MOH and MSQH decides the accreditation.