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Inspection readiness, Singapore

HCSA inspection readiness quiz for Singapore clinics

This HCSA readiness check is 11 questions drawn from the Healthcare Services Act, its regulations and the licence conditions for an outpatient service. Answer each one and you get a score for each part, the three things to fix first, and the HCSA guide and template for each. wai is clinic software built to help you achieve a clean HCSA inspection.

Updated , and every standard links to hcsa.gov.sg.

The 11 questions

  1. The licenceIs every service you provide licensed, and every mode of delivery approved?

    Drawn from Outpatient Medical Service, HCSA

  2. The licenceDo you offer specified services only with MOH's approval in place?

    Drawn from Specified services, which need MOH's approval before they are offered, HCSA

  3. The licenceIs licence renewal in the diary two months ahead, with your contacts updated for the move to HSA?

    Drawn from Licence conditions and MOH circulars, HCSA

  4. Key Office HoldersIs a Principal Officer named and in post?

    Drawn from Principal Officer, HCSA

  5. Key Office HoldersDoes your Clinical Governance Officer meet every criterion, with their oversight written down and done?

    Drawn from Clinical Governance Officer, HCSA

  6. Key Office HoldersHave your Key Office Holders read the Code of practice for Key Office Holders, and do they follow it?

    Drawn from Code of practice for Key Office Holders, HCSA

  7. Regulations and licence conditionsIs every advert factually accurate and capable of being substantiated, with no laudatory claims or testimonials?

    Drawn from Healthcare Services (Advertisement) Regulations 2021, HCSA

  8. Regulations and licence conditionsAre fees and policies shown to patients before they commit to treatment?

    Drawn from Licence conditions and MOH circulars, HCSA

  9. Patient health recordsAre patient health records accurate, complete and signed, and kept for 6 years?

    Drawn from Retention set by licence conditions, 6 years for outpatient records, HCSA

  10. Patient health recordsCan you show a log of who accessed patient records, and why?

    Drawn from Patient health records, HCSA

  11. Patient health recordsDo you have a plan to contribute to NEHR before your batch's deadline?

    Drawn from NEHR contribution, GP clinics by September 2027, specialists by September 2028, HCSA

Email me the full report

Answer every question above and we will email your score for each part, the three things to fix first and the guide for each.

The score for each part, the three things to fix first and the guide and template for each, in your inbox.

Your details are used to send the report, under our Privacy Policy.

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What the questions are drawn from

Each part below is HCSA's own, with the page where HCSA publishes it. The HCSA hub explains the whole framework, and its guides carry the templates.

  1. 3 questionsThe licencehcsa.gov.sg
  2. 3 questionsKey Office Holdershcsa.gov.sg
  3. 2 questionsRegulations and licence conditionshcsa.gov.sg
  4. 3 questionsPatient health recordshcsa.gov.sg
  5. HCSA hubHCSA software, the framework and every guide

Questions

Where do the HCSA questions come from?

Each question is drawn from the Healthcare Services Act, its regulations and the licence conditions for an outpatient service, and names the standard it comes from with a link to the regulator's own page. The facts were checked against hcsa.gov.sg on 15 October 2026.

Does the score predict my HCSA licence?

No. The score shows where your evidence is strong and where it is thin, part by part, so you know what to work on first. HCSA decides the licence after its own assessment.

Does HCSA endorse this quiz or wai?

Healthcare Services Act licensing, Singapore registers and rates providers. It does not approve, certify or endorse software, wai included, and software cannot earn a licence on a provider's behalf. wai keeps the records your team uses to show HCSA how care is delivered, and HCSA decides the licence.

What happens to my answers?

Your answers are scored in your browser and stay there. They are sent to us only if you ask for the full report by email, and then only to write and send it.

See your HCSA evidence kept as the work is done.

We show wai on your own diary, notes and inbox in a 15 minute video call. wai is built to help you achieve a clean HCSA inspection, and HCSA decides the licence.

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Other regulators

Every readiness quiz
  1. EnglandCQC readiness quiz
  2. Dubai, United Arab EmiratesDHA readiness quiz
  3. Abu Dhabi, United Arab EmiratesDOH readiness quiz
  4. Hong KongORPHF readiness quiz
  5. International, with the Gulf and Asia firstJCI readiness quiz
  6. United StatesJoint Commission readiness quiz
  7. United StatesAAAHC readiness quiz
  8. AustraliaNSQHS and RACGP readiness quiz
  9. ScotlandHIS readiness quiz
  10. WalesHIW readiness quiz
  11. Northern IrelandRQIA readiness quiz
  12. QatarMOPH readiness quiz
  13. KuwaitKuwait MOH readiness quiz
  14. Kingdom of BahrainNHRA readiness quiz
  15. Sultanate of OmanOman MOH readiness quiz
  16. FranceHAS readiness quiz
  17. IrelandHIQA readiness quiz
  18. Ontario, British Columbia and Quebec, CanadaCanada readiness quiz
  19. Aotearoa New ZealandNgā Paerewa readiness quiz
  20. Zurich and Geneva, SwitzerlandSwiss cantonal licensing readiness quiz
  21. IndiaNABH readiness quiz
  22. MalaysiaMOH and MSQH readiness quiz
  23. GermanyQM-RL readiness quiz
  24. Madrid and Cataluña, SpainSpanish autorización sanitaria readiness quiz
  25. the NetherlandsIGJ readiness quiz
  26. South AfricaHPCSA and OHSC readiness quiz
  27. EgyptGAHAR readiness quiz
  28. JapanMHLW readiness quiz
  29. South KoreaKOIHA readiness quiz
  30. Brazil, worked through São Paulo and Rio de JaneiroANVISA, CFM and ONA readiness quiz

Sources

  1. 1MOH, HCSA, 2026Summary of requirements for licenseesRead source
  2. 2MOH, HCSA, 2026Healthcare Services Act overviewRead source
  3. 3HCSAKey Office HoldersRead source
  4. 4Ministry of Health, 2025FAQs on the retention period of patient health recordsRead source
  5. 5Health Sciences Authority, 2026A more integrated regulatory system for healthcareRead source