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Inspection readiness, Hong Kong

Hong Kong clinic licence inspection readiness quiz

This ORPHF readiness check is 11 questions drawn from the Private Healthcare Facilities Ordinance, Cap. 633, and the Code of Practice for Clinics. Answer each one and you get a score for each area, the three things to fix first, and the ORPHF guide and template for each. wai is clinic software built to help you achieve a clean licensing inspection.

Updated , and every standard links to orphf.gov.hk.

The 11 questions

  1. Licence or exemptionDo you hold a clinic licence, or a letter of exemption you still qualify for?

    Drawn from Clinic licence, valid for up to 5 years, ORPHF

  2. Licence or exemptionIs the licence displayed in a conspicuous place, with renewal in the diary 6 weeks before expiry?

    Drawn from Clinic licence, valid for up to 5 years, ORPHF

  3. The Chief Medical ExecutiveIs your Chief Medical Executive registered for at least 4 years and serving no more than 3 clinics?

    Drawn from No more than 3 clinics per Chief Medical Executive, ORPHF

  4. The Chief Medical ExecutiveHave you checked the qualifications and practising certificates of every doctor?

    Drawn from Staff qualifications and practising certificates checked, ORPHF

  5. The Code of Practice for ClinicsAre the drug formulary, sterilising logs, equipment records and fire drill records kept and current?

    Drawn from Infection control, ORPHF

  6. The Code of Practice for ClinicsIs there a written plan for risks and contingencies, known to the staff on duty?

    Drawn from Risk management and contingency, ORPHF

  7. Complaints and patients' rightsIs an up-to-date fee schedule shown at reception and the cashier?

    Drawn from Price information at reception and the cashier, ORPHF

  8. Complaints and patients' rightsDo you have a complaints mechanism with a set time frame, and a notice naming the Complaints Committee?

    Drawn from A clinic complaints mechanism, with a set time frame, ORPHF

  9. Records, incidents and dataDo you have a written medical records policy, with records holding what the Code lists?

    Drawn from A written medical records policy, ORPHF

  10. Records, incidents and dataWould a sentinel or serious untoward event reach the Director of Health within 24 hours?

    Drawn from Sentinel and serious untoward events reported to the Director of Health within 24 hours, ORPHF

  11. Records, incidents and dataIs personal data handled under the Personal Data (Privacy) Ordinance, with access to records controlled?

    Drawn from Personal Data (Privacy) Ordinance, Cap. 486, ORPHF

Email me the full report

Answer every question above and we will email your score for each area, the three things to fix first and the guide for each.

The score for each area, the three things to fix first and the guide and template for each, in your inbox.

Your details are used to send the report, under our Privacy Policy.

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What the questions are drawn from

Each area below is ORPHF's own, with the page where ORPHF publishes it. The ORPHF hub explains the whole framework, and its guides carry the templates.

  1. 2 questionsLicence or exemptionorphf.gov.hk
  2. 2 questionsThe Chief Medical Executiveorphf.gov.hk
  3. 2 questionsThe Code of Practice for Clinicsorphf.gov.hk
  4. 2 questionsComplaints and patients' rightsorphf.gov.hk
  5. 3 questionsRecords, incidents and dataorphf.gov.hk
  6. ORPHF hubORPHF software, the framework and every guide

Questions

Where do the ORPHF questions come from?

Each question is drawn from the Private Healthcare Facilities Ordinance, Cap. 633, and the Code of Practice for Clinics, and names the standard it comes from with a link to the regulator's own page. The facts were checked against orphf.gov.hk on 15 October 2026.

Does the score predict my ORPHF licence?

No. The score shows where your evidence is strong and where it is thin, area by area, so you know what to work on first. ORPHF decides the licence after its own assessment.

Does ORPHF endorse this quiz or wai?

Office for Regulation of Private Healthcare Facilities, Department of Health, Hong Kong registers and rates providers. It does not approve, certify or endorse software, wai included, and software cannot earn a licence on a provider's behalf. wai keeps the records your team uses to show ORPHF how care is delivered, and ORPHF decides the licence.

What happens to my answers?

Your answers are scored in your browser and stay there. They are sent to us only if you ask for the full report by email, and then only to write and send it.

See your ORPHF evidence kept as the work is done.

We show wai on your own diary, notes and inbox in a 15 minute video call. wai is built to help you achieve a clean licensing inspection, and ORPHF decides the licence.

Request a demoEmail us

Other regulators

Every readiness quiz
  1. EnglandCQC readiness quiz
  2. Dubai, United Arab EmiratesDHA readiness quiz
  3. SingaporeHCSA readiness quiz
  4. Abu Dhabi, United Arab EmiratesDOH readiness quiz
  5. International, with the Gulf and Asia firstJCI readiness quiz
  6. United StatesJoint Commission readiness quiz
  7. United StatesAAAHC readiness quiz
  8. AustraliaNSQHS and RACGP readiness quiz
  9. ScotlandHIS readiness quiz
  10. WalesHIW readiness quiz
  11. Northern IrelandRQIA readiness quiz
  12. QatarMOPH readiness quiz
  13. KuwaitKuwait MOH readiness quiz
  14. Kingdom of BahrainNHRA readiness quiz
  15. Sultanate of OmanOman MOH readiness quiz
  16. FranceHAS readiness quiz
  17. IrelandHIQA readiness quiz
  18. Ontario, British Columbia and Quebec, CanadaCanada readiness quiz
  19. Aotearoa New ZealandNgā Paerewa readiness quiz
  20. Zurich and Geneva, SwitzerlandSwiss cantonal licensing readiness quiz
  21. IndiaNABH readiness quiz
  22. MalaysiaMOH and MSQH readiness quiz
  23. GermanyQM-RL readiness quiz
  24. Madrid and Cataluña, SpainSpanish autorización sanitaria readiness quiz
  25. the NetherlandsIGJ readiness quiz
  26. South AfricaHPCSA and OHSC readiness quiz
  27. EgyptGAHAR readiness quiz
  28. JapanMHLW readiness quiz
  29. South KoreaKOIHA readiness quiz
  30. Brazil, worked through São Paulo and Rio de JaneiroANVISA, CFM and ONA readiness quiz

Sources

  1. 1Department of Health, 2026Code of Practice for Clinics, 2026 edition, PHF(E) 31ARead source
  2. 2Office for Regulation of Private Healthcare Facilities, 2026Regulation of private healthcare facilitiesRead source
  3. 3Department of Health, 2026Guidance notes for application for clinic licence, PHF(E) 32ARead source