Introduction
This is the future of healthcare. Every patient who writes to your clinic gets a considered reply in their own language, at any hour. Your doctors finish the day with their notes already written, ready to sign. Your diary fills and every fee is collected, and your team approves anything a patient sees.
What changes
For your patients
Looked after in their own language, at every hour of the day.
A reply ready at any hour, results explained in plain words the day they arrive, and care that carries on between visits.
For your doctors
Their days given back to medicine.
The note is written and the evidence pulled in while they consult, ready to sign. Home for dinner.
For your clinic
Every enquiry becomes a patient.
Every enquiry answered and booked, every fee taken, every claim coded from the note. It grows without adding a desk.
wai Clinicians, a message in Mandarin answered with a drafted reply
Every patient answered
Every patient hears back in their own language, whatever the hour.
wai drafts the reply in the language the patient writes in, English, Mandarin or any other. Someone at your clinic reads it and presses Use.
An enquiry answered within the hour is nearly seven times as likely to become a real conversation.1
Lim Wei Ling9.48pm
您好，请问星期四晚上可以预约陈医生吗？
您好，陈医生星期四晚上六点半有空位，需要帮您预约吗？
UseNotes signed in the room
Your doctors sign the note before the patient leaves, and are home for dinner.
The note is written while they talk, with the evidence pulled in.
Clinicians with an ambient scribe did 30% less work after hours.2
Plan
Metformin modified release 1g with the evening meal, to settle her stomach. HbA1c and kidney function in three months.
Evidence cited in the note
Signed by Dr Tan, 10.42am
Booked and paid
Patients book, pay and check in from their own phone.
The fee is taken at booking, and the visit, the payment and the record arrive together.
Patients sent a notification before their visit were 23% more likely to attend.3
Booked
Thursday 15 October, 6.30pm
Dr Tan, Tanglin
Deposit paid
Add to calendarWhy now
Doctors everywhere are choosing AI, and Singapore is joining up every record.
Everything it does
One platform for the whole of care, from the first message to the follow-up.
- 01
Live in their language
Every consultation transcribed and translated as it happens, in English, Mandarin and more.
- 02
Evidence in every note
Notes that arrive with the evidence already pulled in.
- 03
A summary for the patient
A plain-language summary in the patient's hands straight after the visit.
- 04
Results that arrive
Blood results in the record as soon as the lab releases them.
- 05
The whole picture
A consult deck and a long-form health summary for the patients who want everything.
- 06
Letters in one sitting
A day's letters read and signed together, each one in full.
- 07
Referrals from the visit
Referrals written from the consultation, ready to send.
- 08
Care at home and hotel
A doctor at a patient's home or hotel, arranged from one screen.
- 09
Answers ready
A reply ready for most questions before your team opens the message.
- 10
Paid at booking
The fee taken at booking, and every invoice coded from the note.
- 11
Records in Singapore
wai hosts your clinic's records in Singapore, under Singapore's rules. We set this up with your clinic. wai is designed to support your obligations under Singapore's health data rules, and built for clinics in Singapore.
What you can build
A clinic known across Asia.Doctors who practise the medicine they trained for.Patients who choose Singapore.A health system that leads the world.
This is the future of healthcare, already running every day. Lead it from Singapore.
Singapore guides
RegulationsAll guides- 14 Oct 2026Clinic management software in Singapore, and what a private clinic should compareOperations
- 9 Oct 2026Using an AI scribe in Singapore under the PDPA and AIHGle 2.0Regulation
- 5 Oct 2026How a GP clinic in Singapore can cut front desk adminFront desk
- 30 Sep 2026How Singapore patients find and book a clinic, including through AI searchGrowth
- 26 Sep 2026How a Singapore clinic can answer international patients in their own languageGrowth
- 22 Sep 2026How to set up a private clinic in Singapore, from licence to first patientSet-up
See it in your clinic.
Sources
- 1Harvard Business Review, 2011The Short Life of Online Sales LeadsRead source
- 2JAMA Network Open, 2025Clinician Experiences With Ambient Scribe Technology to Assist With Documentation Burden and EfficiencyRead source
- 3BMJ Open, 2016Using digital notifications to improve attendance in clinic, systematic review and meta-analysisRead source
- 4AMA, 20262026 Physician Survey on Augmented IntelligenceRead source
- 5WHO, 2024Global strategy on digital health 2020-2025, report by the Director-General (EB156/35)Read source
- 6Ministry of Health Singapore, 2026Overview and Implementation of the Health Information Act, circular MOH-MHC-0018-2026Read source