Product, the AI scribe
The AI medical scribe for clinics
wai is an AI medical scribe that writes the clinical note, letters and referrals from the consultation, with guideline citations where a letter rests on guidance. The clinician reads, edits and signs, and nothing reaches a patient or another clinician before that signature.
Updated . Every capability on this page was checked against the product that day.
What the scribe does
One consultation becomes the full set of documents, drafted while the clinician talks to the patient and held until the clinician signs.
- 01
In the room and on video
Records on a phone or a desktop, and joins Google Meet, Zoom and Microsoft Teams consultations to write the same note.
- 02
The note
A clinical summary, action points and safety-netting advice in the clinician's own structure, written from the transcript.
- 03
Letters and referrals
GP letters, referral letters, patient summaries, sick notes and fit-to-fly letters drafted from the same consultation.
- 04
Cited to guidelines
A letter that rests on guidance cites it, such as NICE in the UK, so the clinician can read the source before signing.
- 05
Two languages in one visit
Transcription uses the language set for each patient, and a mixed mode handles a consultation held in two languages.
- 06
Sign-off
Signed by passkey or PIN, one document at a time or in a batch, with the change from the draft kept on the record.
- 07
Codes from the signed note
ICD-10 and SNOMED codes proposed from the record, each one checked by the clinician or the billing team.
What changes for patients and the business
- 01
AI scribe and clinical notes
The note, letters and referrals written from the consultation, cited to guidelines such as NICE, with the transcript beside the note, for the clinician to read, edit and sign.
- For patients
- The clinician's attention stays on them during the consultation.
- For the business
- Less time spent writing notes after clinic.
- On the record
- A contemporaneous note, signed, with the time, the signature and the source it cites.
What the research says
30%
Clinicians using an ambient scribe did 30% less work after hours.1
What your regulator asks for
All regulatorsQuestions
Does the clinician have to sign every note?
Yes. A note, letter or referral is a draft until the clinician signs it, and nothing reaches a patient or another clinician before then. Signing records the time, the account and the change from the draft.
How is the patient told the consultation is being transcribed?
The clinic tells the patient and records their consent, at booking or in the room, and the consent sits on the patient's record with the date. Our consent form templates cover the wording.
Which languages does the scribe work in?
Transcription uses the language set for each patient, and a mixed mode handles a consultation held in two languages.
Where are the records hosted?
wai hosts each clinic's records in its own country, under that country's rules. We set this up with you before go-live.
Further reading
- Read nextWho signs an AI clinical note, and how to review it
- Read nextAI scribe consent form template and patient script
- Read nextHow to evaluate the quality of AI-drafted notes
- Read nextCited evidence answers during a consultation
- ProductAI scribe for UK clinics
- ProductAI scribe for private GPs
- ProductThe clinician workspace
- ProductCheck a note you wrote today
See wai on your own clinic.
A 15 minute video call on your own diary, notes and inbox, with this page's ai scribe shown on real cases. Prices for clinics, groups and hospitals are on the pricing page.