Checkout. Booking and payment for any clinic, in one flow.Set up CheckoutWhat would your med spa feel like if every chart were finished before the client left the chair? wai drafts it while you treat, and you sign.
Request a demoUpdated
wai is medical spa software with an AI scribe built in. It runs booking and deposits, consent and photo consent, the treatment chart with product, dose, lot and areas, memberships and the follow-up, and the provider signs every chart.
It is the same clinical operating system that runs The Wellness, a private clinic in London, every day.
| What you get | Charting by hand | Spa software on its own | wai |
|---|---|---|---|
| Charting cost | Your evenings, or a transcriptionist at a $37,550 national median1 | Typed by the provider | $550 or $350 a provider a month2 |
| The treatment chart | Written after the client leaves | Typed into a form | Product, dose, lot and areas drafted from the consultation, signed by the provider |
| Consent and photos | Paper | A form | Consent to treatment and the separate answer on photographs, on the client's record |
| Booking, deposits and memberships | A separate tool | Built in | Booking that takes the deposit, and memberships, through your own Stripe account |
| Follow-up | When someone remembers | Automated reminders | Reviews and touch-ups booked from the treatment, check-ins drafted in 11 languages for your team to send |
| Time back | None | Some front desk time | 15 hours a week for every clinician at The Wellness, London3 |
The provider's assessment written from the consultation, and the prescriber's consultation booked before any prescription-only treatment.
Consent to treatment recorded on the client's record, with their separate answer on clinical photographs.
Product, dose, lot number, expiry and the areas treated, drafted from the visit for the provider to read, edit and sign.
Online booking for your own website that takes the deposit at booking, into your own Stripe account.
Recurring memberships and invoices through the same Stripe account, reconciled against each visit.
The review booked from the treatment, a reminder before it, and a cancelled slot offered to the waitlist.
Calls, WhatsApp and email in one inbox, with aftercare check-ins drafted for your team to approve.
See it run on one of your own consultations or a day at your front desk. Fifteen minutes on video.
Request a demoInjectables, lasers and skin, with the treatment chart and the follow-up on one record.
Each location keeps its own diary and inbox, with one view for the group.
Designed for practices covered by HIPAA, with a business associate agreement signed before go-live. See HIPAA at wai.
A SOC 2 Type II report, sent on request. See security.
The scribe is $550 a provider a month on Clinician Plus and $350 on Clinician, on the pricing page. Booking and payments through wai Checkout carry no wai fee, and the front desk is priced per location. Request a demo for your med spa's price.
wai runs every day at The Wellness, a private clinic in London that offers aesthetics alongside medicine, and every clinician there has 15 hours a week back. Read the customer story.
What a demo shows
The one that charts the treatment for you and runs the front desk around it. wai drafts the chart with product, dose, lot and areas for the provider to sign, and runs booking, deposits, memberships, consent and follow-up on the same record.
Yes. Consent, the provider's assessment, the treatment chart and every follow-up sit on one client record, each signed and dated.
Yes. Deposits are taken at booking and memberships are billed through your own Stripe account, reconciled against each visit.
HIPAA has no certification. wai is designed for practices covered by HIPAA and signs a business associate agreement with your practice before anything goes live. It also holds a SOC 2 Type II report, sent on request.
The scribe is $550 or $350 a provider a month, published at wellnessa-i.com/pricing. Booking and payments through wai Checkout carry no wai fee. The front desk is priced per location on a demo.
Further reading
Fifteen minutes on video, with a clinician who uses wai every day.