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For longevity and preventive medicine clinics

Software for longevity and preventive medicine clinics

A longevity clinic sells a relationship measured in years, built on a thorough baseline, results explained and acted on, a plan the patient can follow and reviews that arrive on time. wai runs that work on one record, from the first assessment to the annual review, with every result followed up and every recall approved by a clinician.

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Updated . Every rule is cited to its official source below.

A woman holding a yoga pose on a clifftop above the sea at sunset

For

Longevity, executive health and preventive medicine clinics

Workflows

Baseline assessment, results follow-up, the plan, annual review

Patients

Members and self-paying patients who expect a reply within the hour

Records

Hosted in each clinic's own country, under its rules

The work wai runs for longevity and preventive medicine clinics

  1. The baseline assessmentWorkflow 01
  2. Results followed up, every timeWorkflow 02
  3. Annual review and recallsWorkflow 03

Longevity and preventive medicine workflows, and how wai handles each one

The work as your team does it today, step by step, and the part wai takes on.

01Workflow

The baseline assessment

Cardiovascular disease alone caused at least 19 million deaths in 2021, and most of the risk behind it can be measured years ahead.1 NICE asks for a full formal risk assessment with QRISK3 for people aged 25 to 84 without cardiovascular disease.2

  1. Request the assessment. The patient chooses a time online and receives what to expect, including fasting or preparation instructions your clinicians set.
  2. Take the history and measurements. Family history, lifestyle, blood pressure and the tests your protocol includes. The USPSTF recommends screening adults 18 or older for hypertension.3
  3. Estimate risk with a validated tool. Record the tool, the inputs and the result in the note, so the next review compares like with like.2
  4. Write the summary and the plan. The clinician signs a summary the patient can read, with the plan and the date of the next review.

How wai handles it

  • Appointments. Patients request the assessment from your own website at any hour, with a reminder before the visit.
  • Scribe. The assessment note, the summary letter and any referral are drafted from the consultation, cited to published clinical guidelines, for the clinician to read, edit and sign.
  • Billing. The price and cancellation policy are shown before the patient commits, and the card payment is reconciled against the visit.

02Workflow

Results followed up, every time

A preventive clinic is judged on what happens after the blood test. Every result needs a clinician who reads it, a decision on the record and a patient who hears back.

  1. Match each result to the patient. Results arrive against the visit that ordered them.
  2. Review and decide. A clinician reads each result and records the decision, including when nothing needs to change.
  3. Tell the patient. A message in plain language, approved by a clinician, with a follow-up appointment where one is needed.
  4. Close the loop. Abnormal results have a named owner and a date until they are acted on.

How wai handles it

  • Follow-up. The results message is drafted in the patient's own language for a clinician to approve, on the same thread as everything else they have sent.
  • Scribe. The results discussion becomes a signed note and, where needed, a referral letter.
  • Evidence and audit trail. Every read and change of the record is logged against a named account, so who reviewed each result is on the record.

03Workflow

Annual review and recalls

Risk changes with age, and NICE asks clinicians to review cardiovascular risk estimates on an ongoing basis for people over 40.2 The NHS invites people aged 40 to 74 without a pre-existing condition to a health check every 5 years, and a private clinic's patients expect more often than that.4

  1. Set the review date at the first visit. The plan in the signed note carries the date of the next review.
  2. Recall ahead of the date. The patient is invited in time to request a convenient appointment.
  3. Compare with the baseline. The review note sets this year's measurements beside last year's.
  4. Renew the plan. The clinician signs the updated plan and the next review date.

How wai handles it

  • Follow-up. Recalls go out once a clinician approves them, in the patient's own language.
  • Appointments. Recalled patients request their review online, with a reminder before the visit and a waitlist offer when an earlier slot opens.
  • Reporting. Weekly reports show response times, the front desk and takings, so you see the clinic as the patient does.
A man reading on a shaded veranda among old trees, a quiet residential street beyond

One system for the whole longevity and preventive medicine practice

Every workflow above runs on the same patient record, diary and inbox.

  1. 01

    Appointments

    Online booking from your own website, every clinician's diary read from their calendar, reminders, rebooking after a missed visit and waitlist offers when a slot opens.

    For patients
    Online booking at any hour, with a reminder before the visit.
    For the business
    Fewer missed appointments, and cancelled slots offered to the waitlist.
    On the record
    Every booking, reminder and change, with a time and a name.
  2. 02

    Billing

    Card payments into your own Stripe account, the cancellation policy shown at booking, invoices, statements and reconciliation, with an export for your accountant.

    For patients
    A clear price and policy before they commit, and an invoice in their app.
    For the business
    Payments reconciled against visits, with an export for your accountant.
    On the record
    What was charged, when, against which visit, and the policy the patient saw.
  3. 03

    Scribe

    The note, letters and referrals written from the consultation, cited to published clinical guidelines, with the transcript beside the note, for the clinician to read, edit and sign.

    For patients
    The clinician's attention stays on them during the consultation.
    For the business
    Less time spent writing notes after clinic.
    On the record
    A contemporaneous note, signed, with the time, the signature and the source it cites.
  4. 04

    Follow-up

    WhatsApp, email and calls in one thread per patient, replies drafted in the patient's own language for your team to approve, a response clock on every new enquiry, and recalls a clinician approves.

    For patients
    A reply in the language they wrote in, approved by your team.
    For the business
    More enquiries answered within the hour, when they are most likely to book.
    On the record
    The whole conversation on one record, with response times.
  5. 05

    Evidence and audit trail

    Recording consent taken at booking, referrals written from the visit, patient flags for controlled drugs and safeguarding notes, and every read of a record logged against a named account.

    For patients
    Flags and checks in the record at the point of care.
    For the business
    Incident reviews that start from the audit trail, with times and names.
    On the record
    Who saw what, who changed what, and when, to the minute.
  6. 06

    Reporting

    Takings, front desk and website reports, response targets, and the patient's own record exportable on request.

    For patients
    A copy of their record when they ask for it.
    For the business
    Weekly reports for leaders on response times, the front desk and takings.
    On the record
    Reports for any period, produced on the day they are asked for.

Prices for clinics, groups and hospitals are on the wai pricing page.

What a well-run practice gains

Patients answered within the hour, clinicians home on time and diaries that stay full, in published research.

  1. 7x

    An enquiry answered within the hour is nearly seven times as likely to become a real conversation.5

  2. 30%

    Clinicians using an ambient scribe did 30% less work after hours.6

  3. 23%

    Patients sent a notification before their visit were 23% more likely to attend.7

Questions

What software does a longevity clinic need?

One record for the assessment, results, plan and reviews, with booking, payments and patient messaging on the same record. wai runs all of it, and the clinician signs every note and approves every recall.

How does wai handle test results?

A clinician reads each result and records the decision, and the message to the patient is drafted for a clinician to approve before it is sent. Every read and change of the record is logged against a named account.

Which risk tool should we record?

That is your clinicians' decision. In the UK, NICE recommends QRISK3 for people aged 25 to 84 without cardiovascular disease.2 wai records the tool, the inputs and the result in the signed note.

How does wai handle payment for a programme?

wai takes card payments into your own Stripe account and issues invoices and statements, reconciled against each visit. Tell us how your programme is priced and we will show it running on your own terms.

Can patients message the clinic between reviews?

Yes. WhatsApp, email and calls sit in one thread per patient, with replies drafted for your team to approve and a response clock on every new enquiry.

Opening a longevity and preventive medicine clinic

Every city
  1. Opening a clinicOpening a clinic in Dubai
  2. Opening a clinicOpening a clinic in London
  3. Opening a clinicOpening a clinic in Miami
  4. Opening a clinicOpening a clinic in Los Angeles
  5. Opening a clinicOpening a clinic in Singapore

Read next

  1. Read nextWhere a health profile's data comes from
  2. Read nextHow to understand your lab report
  3. Read nextPatient recalls and results admin
  4. Read nextClinic memberships and recurring payments
  5. Read nextSoftware for weight loss clinics

Other specialties

Every specialty
  1. Specialtywai for dermatology clinics
  2. Specialtywai for aesthetic clinics
  3. Specialtywai for fertility clinics
  4. Specialtywai for dental practices
  5. Specialtywai for physiotherapy practices
  6. Specialtywai for mental health practices
  7. Specialtywai for private GP practices
  8. Specialtywai for home visit doctors

Request a demo for your longevity and preventive medicine practice.

We show wai running longevity and preventive medicine clinics on your own diary, notes and inbox, in a 15 minute video call with our team. wai hosts each clinic's records in its own country, under that country's rules.

Request a demoEmail us

team@wellnessa-i.com

Sources

  1. 1World Health Organization, 2025Noncommunicable diseases, fact sheet, 25 September 2025Read source
  2. 2NICE, 2023Cardiovascular disease, risk assessment and reduction, including lipid modification (NG238), recommendationsRead source
  3. 3US Preventive Services Task Force, 2021Hypertension in adults, screeningRead source
  4. 4NHS, 2026NHS Health CheckRead source
  5. 5Harvard Business Review, 2011The Short Life of Online Sales LeadsRead source
  6. 6JAMA Network Open, 2025Clinician Experiences With Ambient Scribe Technology to Assist With Documentation Burden and EfficiencyRead source
  7. 7BMJ Open, 2016Using digital notifications to improve attendance in clinic, systematic review and meta-analysisRead source