Run your practice on a system you own

Memberships, records, letters and patient contact, built on wai under the practice's name.

Memberships, records and patient contact in one place

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We work in your clinic

Define a useful care pathway with clinicians and operations staff, then agree how its outcomes will be measured.

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We start from a live platform

Evaluate the available wai components and integration scope for your specific pathway before committing to a build.

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You own what we build

Agree data, workflow, configuration and model rights, portability and exit terms in your contract.

What we build for private and concierge medicine

Built on wai around your workflows. You own it.

Memberships and payments

Plans, bookings and payments through wai Checkout under the practice's name.

One profile per patient

Records, results and wearable readings in one place.

Notes and letters

wai Clinicians drafts the note in the room and the letter after it. The doctor reviews and signs.

Patient messages

wai Admin answers messages and drafts follow-up. A clinician approves before anything is sent.

Built to be trusted

What is in place today. Open certifications are listed on the security page.

Human oversight

Review which actions require approval, what can happen automatically and how exceptions are handled before use.

Audit review

Ask to see the event log, export process and retention controls for the workflows you plan to use.

Security review

Review encryption, access controls and incident procedures with your information-governance team.

Data location

wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic.

How it works

A fixed fee for the first build, then a monthly fee per site. wai Clinicians seats and payments sit in the same agreement.

1. Pick one pathway

Choose a clinically useful pathway with measurable outcomes and a named owner.

2. Build and validate

Define safety, information-governance and acceptance gates before any live use.

3. Add the next

Assess each additional workflow against its own risks and integrations.

Questions

What healthcare teams ask us before a build.

What does wai build for private and concierge medicine?

A system of your own on the wai platform, covering memberships and payments, one profile per patient, notes and letters, patient messages. We build it with your team, on your data and under your brand.

Who owns the system?

Agree data, workflow, configuration and model rights, portability and exit terms in your contract.

Do you build from scratch?

Evaluate the available wai components and integration scope for your specific pathway before committing to a build.

How is it priced?

A fixed fee for the first build, then a monthly fee per site. wai Clinicians seats and payments sit in the same agreement.

How does a build start?

Choose a useful pathway with your team, agree the controls and validate the workflow before live use.

How is patient data protected?

Review which actions require approval, what can happen automatically and how exceptions are handled before use. Review encryption, access controls and incident procedures with your information-governance team. Ask to see the event log, export process and retention controls for the workflows you plan to use.

Where is data hosted?

wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic.

When it has to work, it runs on wai

Request a demo. We will show you the first pathway we would build.

Who else we build for