AI phone agent for clinics, every call answered, from Wai

AI phone agent for clinics. Wai Studio answers every call. It books the patient, answers the questions it can, and passes the rest to a person. It replies to emails and messages the same way. Nothing waits until the morning.

The London clinic Wai was built inside has answered every call since it began using Wai, its owner confirmed on 20 October 2026.

Ready for your team every morning.

Calls

Every call gets a reply

Day and night

Nothing waits until the morning.

Every language

Every enquiry has a reply ready, in each person's own language.

Your diary

People book straight from your doctors' real calendars.

Missed calls

Missed calls are returned by text, in one thread per patient.

Clinical calls

Anything clinical has already gone to a doctor.

Hear it answer the phone

Caller

Name: Sara, matched to her record
Need: Blood test, after an email on Monday
Language: English

Press to hear a sample call

Front deskGood morning. How can I help?
CallerI emailed on Monday about a blood test. Is Saturday possible?
Front deskHello Sara, yes. We have your email here, and 10:30 on Saturday is yours if you would like it.
CallerYes please!
Front deskIt is yours. See you at 10:30.

Booking

Slot: Saturday 10:30, in the clinic diary
Outcome: Booked on the call

A front desk people tell their friends about.

One inboxEmail, WhatsApp, calls and your website, all in one place.
BookingPeople book straight from your doctors' real calendars.
PaymentsDeposits, invoices and claims go straight into your accounts.
Follow-upEveryone who gets in touch hears back.

Security and privacy

SOC 2 Type IIReport on request
HIPAABusiness associate agreement signed
GDPRData processing agreement signed
A person on every clinical callAnything clinical has already gone to a doctor.

Questions

What does Wai do on clinic phone calls?

Wai Studio answers every call. It books the patient, answers the questions it can, and passes the rest to a person. It replies to emails and messages the same way. Nothing waits until the morning.

Can AI answer our phones and fill the diary?

The Wai front desk answers every enquiry in one queue and drafts the reply. The London clinic Wai was built inside has answered every call since it began using Wai, its owner confirmed on 20 October 2026.

Is Wai an AI receptionist or a medical answering service?

Wai Studio is your AI receptionist and back office. Calls, WhatsApp, email and web forms arrive in one thread per patient, against their record, and bookings go into your doctors' own calendars.

What happens when a call is clinical?

Anything clinical has already gone to a doctor. A person at your clinic takes the call from there.

What happens to a missed call?

Missed calls are returned by text, in one thread per patient, beside that person's WhatsApp messages and emails.

Which languages does it answer in?

Each reply is drafted in the language the patient used, in any of 60 languages.

How much does it cost?

Wai Studio is priced per location on request. Request a demo and we scope it with you.

Make every first impression your best one.