Checkout. Booking and payment for any clinic, in one flow.Set up CheckoutHow many of this week's WhatsApp enquiries would already be booked and paid if every reply carried the booking link? With wai, every one can.
Request a demoUpdated
wai turns a clinic's WhatsApp into a booked, paid appointment. Every WhatsApp lands in one inbox with the clinic's calls and email, wai drafts the reply in the patient's language with a booking link and a payment or deposit link, and your team sends it.
The deposit goes into the clinic's own Stripe account, and the booking lands in the doctor's diary on the patient's record.
| What you get | A phone at the front desk | A WhatsApp tool on its own | wai |
|---|---|---|---|
| Who answers | A receptionist, £27,485 to £30,162 a year at NHS Band 41 | A chatbot or your team | Your team, from a reply wai has drafted |
| Language | The receptionist's | Templates | The patient's own, in any of 11 languages |
| Booking | Typed into the diary by hand | A form or a separate calendar | A booking link that reads each doctor's calendar |
| Deposit and payment | Card over the phone, or bank transfer | Often outside the tool | A deposit or payment link into the clinic's own Stripe account |
| The record | Notes in the diary | Outside the clinical record | On the patient's record, beside the note and the invoice |
| Time back | Bought with headcount | For the front desk | 15 hours a week for every clinician at The Wellness2 |
In one thread per patient with their calls, email and web forms, matched to their record.
In the language the patient wrote in, from the clinic's own services, prices and diary.
The link reads each doctor's calendar, so the patient picks a real time.
At booking, or by a payment link, into the clinic's own Stripe account.
A reminder before the visit, rebooking after a missed one, and the slot offered to the waitlist if it opens.
Every message is read and sent by someone at the clinic.
See it run on one of your own consultations or a day at your front desk. Fifteen minutes on video.
Request a demoReplies in Arabic and English, with records hosted in the UAE. See clinic software in Dubai.
Enquiries from abroad, deposits before travel. See international patient management.
The same booking and payments on your own website. See wai Checkout.
A SOC 2 Type II report, sent on request. See security.
Booking and payments through wai Checkout carry no wai fee, and card processing is at Stripe's published rate on the clinic's own account. The inbox and front desk are wai Admin, priced per location with 1,500 credits included each month. Request a demo for your clinic's price.
The Wellness, a private clinic in London, takes its WhatsApp enquiries, bookings and payments on wai every day, and every clinician there has 15 hours a week back. Read the customer story.
What a demo shows
Yes. With wai, your team replies to the WhatsApp with a drafted message and a booking link that reads each doctor's calendar, and the patient picks a time.
wai sends a deposit or payment link with the reply, and the deposit is taken at booking into the clinic's own Stripe account.
No. wai drafts every reply and a person at your clinic reads it and sends it.
Yes. Replies are drafted in the language the patient wrote in, Arabic included.
Booking and payments through wai Checkout carry no wai fee, with card processing at Stripe's rate on your own account. The inbox is part of wai Admin, priced per location on a demo.
Further reading
Fifteen minutes on video. We take one of your real enquiries through to a paid appointment on wai.