Checkout. Booking and payment for any clinic, in one flow.Set up CheckoutWhat would your clinic become if every Arabic and English enquiry were answered within the hour and every note signed before the patient left? wai runs both.
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wai is the clinical operating system for private clinics, groups and hospitals in Dubai and across the UAE. It answers every WhatsApp and email in Arabic or English through your team, takes the deposit at booking, drafts the note in 11 languages for the doctor to sign, and prepares each claim for eClaimLink from the signed note.
wai is built to connect to NABIDH, and we set up your facility's connection with you. Your clinic's records are hosted in the UAE, under the UAE's rules.
| What you get | A local clinic system on its own | A WhatsApp CRM on its own | wai |
|---|---|---|---|
| WhatsApp in Arabic and English | Outside the system | Built in | In one inbox with calls and email, replies drafted for your team to send |
| The clinical note | Typed by the doctor | Outside the CRM | Drafted in 11 languages, Arabic included, signed by the doctor |
| Booking and deposits | Built in | Booking only | Booking that takes the deposit, into your own Stripe account |
| Claims | Submitted from the system | Outside the CRM | Each claim prepared for eClaimLink from the signed note, for your billing team to check |
| NABIDH | Connected by the vendor | Outside the CRM | Built to connect, with your facility's connection set up with you |
| Time back | Varies | For the front desk | 15 hours a week for every clinician at The Wellness, London1 |
WhatsApp, calls, email and web forms in one inbox, with a reply drafted in Arabic or English for your team to send.
A booking link that reads each doctor's calendar, with the deposit taken at booking.
The note, referral letters and ICD-10 codes drafted from a consultation in any of 11 languages, for the doctor to sign.
Each claim prepared for eClaimLink from the signed note, with the codes drafted for your billing team to check.
Built to connect to NABIDH, with your facility's connection set up with you before activation.
Results, letters and messages in the patient's own language, with the summary in Arabic where they want it.
See it run on one of your own consultations or a day at your front desk. Fifteen minutes on video.
Request a demoThe records an inspector reads, kept current all year. See wai for DHA clinics.
Records hosted in the UAE, under the UAE's rules, and a SOC 2 Type II report, sent on request. See data residency.
The scribe is $350 a clinician a month, published on the pricing page. The front desk, booking and claims are priced per location with you. Request a demo and we will price your clinic or group.
wai runs every day at The Wellness, a private clinic in London whose patients include families from the Gulf, and every clinician there has 15 hours a week back. Read the customer story, and see wai in Dubai.
What a demo shows
The one that answers patients in Arabic and English, writes the note while the doctor consults and prepares the claim from it. wai does all three on one record, is built to connect to NABIDH and hosts your records in the UAE, under the UAE's rules.
wai keeps the records a DHA inspection reads, is built to connect to NABIDH with your facility's connection set up with you, and hosts your records in the UAE, under the UAE's rules. Licensing stays with your facility.
wai prepares each claim for eClaimLink from the signed note, with the codes drafted for your billing team to check and submit.
Yes. Enquiries are answered in Arabic or English, consultations in Arabic are written up as a signed English note, and the patient's summary can be in Arabic.
Yes. The same system runs clinics across the UAE. See the DoH Abu Dhabi page for clinics licensed there.
Further reading