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Billing and insurance claims, Dubai

eClaimLink billing for Dubai clinics

wai prepares every claim for eClaimLink, with the signed note, ICD-10 codes and itemised invoice ready to submit. Your billing team checks each claim against the record and sends it through eClaimLink.

Updated . Every capability on this page was checked against the product that day.

A clinic front desk in Dubai

System

eClaimLink, Dubai Health Authority

Prepared by

The signed note and its codes

Submitted by

Your billing team

Ready

Note, codes and invoice

What eClaimLink is

The system every Dubai claim travels through, and what it means for the record behind each claim.

  1. eClaimLink is the Dubai Health Authority's electronic claims system for providers, payers and the Authority.1
  2. Every claim in Dubai runs through eClaimLink, under Law No. 11 of 2013 Concerning Health Insurance in the Emirate of Dubai.1

How the claim is prepared

The claim is only as strong as the record behind it, so the work starts in the consultation and ends with your team.

  1. 01

    The consultation

    The scribe writes the note from the consultation for the clinician to read, edit and sign on the day.

  2. 02

    The codes

    Diagnosis codes are proposed from the signed note, with the lines of the record behind each one.

  3. 03

    The check

    Your billing team reviews the codes, adds the procedure codes and prepares the claim in eClaimLink.

  4. 04

    The payment

    Patient shares and self-pay visits are taken by card, invoiced and reconciled against the visit.

What changes for patients and the business

  1. 01

    Billing and payments

    Card payments into your own Stripe account, the cancellation policy shown at booking, invoices, statements and reconciliation, with an export for your accountant.

    For patients
    A clear price and policy before they commit, and an invoice in their app.
    For the business
    Payments reconciled against visits, with an export for your accountant.
    On the record
    What was charged, when, against which visit, and the policy the patient saw.

Questions

How does wai prepare a claim for eClaimLink?

Every claim starts from the signed note. wai drafts the ICD-10 codes from it and raises the itemised invoice, so your billing team has each claim ready to check and submit through eClaimLink.

What does wai do for a clinic in Dubai that bills insurers?

It runs booking, the signed clinical note, patient messaging and payments, and drafts diagnosis codes from the signed note for your team to check. The record behind each claim is complete and dated on the day of the visit, which is what a claim audit reads.

Who checks the codes before a claim is sent?

Your billing team does. Every proposed code carries the part of the record behind it, so each one is checked against the note before the claim goes to the payer.

See wai on your own clinic.

A 15 minute video call on your own diary, notes and inbox, with this page's eclaimlink shown on real cases. Prices for clinics, groups and hospitals are on the pricing page.

team@wellnessa-i.com