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Inspection readiness, Wales

HIW inspection readiness checklist and quiz

This HIW readiness check is 12 questions drawn from the three themes HIW inspects against, with the National Minimum Standards assigned to each. Answer each one and you get a score for each theme, the three things to fix first, and the HIW guide and template for each. wai is clinic software built to help you achieve an inspection with no improvement plan required.

Updated , and every standard links to hiw.org.uk.

The 12 questions

  1. Quality of the patient experienceDoes your patient information set out treatments and their costs in plain language?

    Drawn from Patient Information and Consent, HIW

  2. Quality of the patient experienceIs consent recorded in the record for every treatment, with the information given?

    Drawn from Patient Information and Consent, HIW

  3. Quality of the patient experienceCan you show how patients give feedback, and what changed as a result?

    Drawn from Citizen Engagement and Feedback, HIW

  4. Quality of the patient experienceAre patients who need another language or format provided for?

    Drawn from Communicating Effectively, HIW

  5. Delivery of safe and effective careCould a reviewer read five patient records without help and find each one signed and dated?

    Drawn from Records Management, HIW

  6. Delivery of safe and effective careAre medicines, emergency equipment and devices checked, with a record of each check?

    Drawn from Medicines Management, HIW

  7. Delivery of safe and effective careAre safeguarding leads named, and staff trained to the right level?

    Drawn from Safeguarding Children and Safeguarding Vulnerable Adults, HIW

  8. Delivery of safe and effective careDoes each infection prevention audit and risk assessment end with actions?

    Drawn from Infection Prevention and Control (IPC) and Decontamination, HIW

  9. Quality of management and leadershipDo your registration certificate and conditions match what you actually do, including any laser or IPL equipment?

    Drawn from Governance and Accountability Framework, HIW

  10. Quality of management and leadershipDoes a document set out your lines of reporting and accountability?

    Drawn from Governance and Accountability Framework, HIW

  11. Quality of management and leadershipIs each concern or incident recorded, with what was learned and what changed?

    Drawn from Dealing with Concerns and Managing Incidents, HIW

  12. Quality of management and leadershipDo recruitment files hold DBS checks, references and registration checks?

    Drawn from Workforce Recruitment and Employment Practices, HIW

Email me the full report

Answer every question above and we will email your score for each theme, the three things to fix first and the guide for each.

The score for each theme, the three things to fix first and the guide and template for each, in your inbox.

Your details are used to send the report, under our Privacy Policy.

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What the questions are drawn from

Each theme below is HIW's own, with the page where HIW publishes it. The HIW hub explains the whole framework, and its guides carry the templates.

  1. 4 questionsQuality of the patient experiencehiw.org.uk
  2. 4 questionsDelivery of safe and effective carehiw.org.uk
  3. 4 questionsQuality of management and leadershiphiw.org.uk
  4. HIW hubHIW software, the framework and every guide

Questions

Where do the HIW questions come from?

Each question is drawn from the three themes HIW inspects against, with the National Minimum Standards assigned to each, and names the standard it comes from with a link to the regulator's own page. The facts were checked against hiw.org.uk on 15 October 2026.

Does the score predict my HIW judgement?

No. The score shows where your evidence is strong and where it is thin, theme by theme, so you know what to work on first. HIW decides the judgement after its own assessment.

Does HIW endorse this quiz or wai?

Healthcare Inspectorate Wales registers and rates providers. It does not approve, certify or endorse software, wai included, and software cannot earn a judgement on a provider's behalf. wai keeps the records your team uses to show HIW how care is delivered, and HIW decides the judgement.

What happens to my answers?

Your answers are scored in your browser and stay there. They are sent to us only if you ask for the full report by email, and then only to write and send it.

See your HIW evidence kept as the work is done.

We show wai on your own diary, notes and inbox in a 15 minute video call. wai is built to help you achieve an inspection with no improvement plan required, and HIW decides the judgement.

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Other regulators

Every readiness quiz
  1. EnglandCQC readiness quiz
  2. Dubai, United Arab EmiratesDHA readiness quiz
  3. SingaporeHCSA readiness quiz
  4. Abu Dhabi, United Arab EmiratesDOH readiness quiz
  5. Hong KongORPHF readiness quiz
  6. International, with the Gulf and Asia firstJCI readiness quiz
  7. United StatesJoint Commission readiness quiz
  8. United StatesAAAHC readiness quiz
  9. AustraliaNSQHS and RACGP readiness quiz
  10. ScotlandHIS readiness quiz
  11. Northern IrelandRQIA readiness quiz
  12. QatarMOPH readiness quiz
  13. KuwaitKuwait MOH readiness quiz
  14. Kingdom of BahrainNHRA readiness quiz
  15. Sultanate of OmanOman MOH readiness quiz
  16. FranceHAS readiness quiz
  17. IrelandHIQA readiness quiz
  18. Ontario, British Columbia and Quebec, CanadaCanada readiness quiz
  19. Aotearoa New ZealandNgā Paerewa readiness quiz
  20. Zurich and Geneva, SwitzerlandSwiss cantonal licensing readiness quiz
  21. IndiaNABH readiness quiz
  22. MalaysiaMOH and MSQH readiness quiz
  23. GermanyQM-RL readiness quiz
  24. Madrid and Cataluña, SpainSpanish autorización sanitaria readiness quiz
  25. the NetherlandsIGJ readiness quiz
  26. South AfricaHPCSA and OHSC readiness quiz
  27. EgyptGAHAR readiness quiz
  28. JapanMHLW readiness quiz
  29. South KoreaKOIHA readiness quiz
  30. Brazil, worked through São Paulo and Rio de JaneiroANVISA, CFM and ONA readiness quiz

Sources

  1. 1HIW, 2025How does HIW inspect independent services?Read source
  2. 2HIW, 2026Guidance for registering as an independent healthcare providerRead source