Courses/The Front Desk, Automated/Module 4 of 5

Live webinar, Wednesday 13 January 2027

We Recovered 100 Bookings Using One Technique

Recall and reactivation, built live for three clinic types. The patients who should have come back and did not, found, contacted and booked.

This module is the recording of a webinar that has not happened yet. It runs live on Wednesday 13 January 2027, and the recording is here within 48 hours of that. You can register for the live session now.

What it will cover

  1. 0 min

    The patients already in your diary

  2. 5 min

    Built live, three ways

  3. 20 min

    What came back

  4. 30 min

    Yours

  5. 35 min

    Questions

Check yourself

What is the one technique?

A list of who is due, a message that says why, and a booking link, sent at the right time for that clinic type.

Why does the message differ by clinic type?

Because a follow-up in dermatology, a review in psychiatry and a maintenance visit in aesthetics are due for different reasons at different times.

On your own data

Before the next module

Pull the list of patients not seen in twelve months. Use the recall script on fifty of them and count the bookings.