Courses/The Front Desk, Automated/Module 3 of 5
Live webinar, Wednesday 4 November 2026
One overnight shift at one clinic. Every call and every booking Henry took between six in the evening and eight in the morning, and what it added up to.
This module is the recording of a webinar that has not happened yet. It runs live on Wednesday 4 November 2026, and the recording is here within 48 hours of that. You can register for the live session now.
Bookings made overnight that would otherwise have gone to voicemail, valued at the clinic's own first-visit price.
Give clinical advice. Anything that needed a clinician was booked or passed on.
Count the calls your practice received outside opening hours last month. Multiply by your first-visit value. That is the size of the shift.