[Clinic name]
Controlled document
[Address]
[Registration or licence number]
IGJ inspection checklist
1Toetreding and the register
- Bewijs van melding from the CIBG on file for every legal entity.
- A toelatingsvergunning, or the vergunning van rechtswege, wherever the Wtza requires one.
- The register of zorgaanbieders checked for every location and form of care.
- eHerkenning at level 2+ for the person who makes the CIBG melding.
2Kwaliteit and meldingen
- A written internal procedure for incidents, known to every member of staff.
- A calamiteit procedure with the 3 working day and 8 week clocks written in.
- Quality data collected, checked and acted on, as article 7 asks.
- Written agreements with every zorgverlener who is not an employee.
3Klachten and geschillen
- A written klachtenregeling, made known to patients.
- A named klachtenfunctionaris, independent in the role and at no cost to the patient.
- Every complaint answered in writing within six weeks, or ten with notice.
- Membership of a recognised geschilleninstantie, shown to patients.
4The dossier
- Ten files an inspector could read cold, complete, signed and timed.
- Consent and the information given recorded in the file.
- Retention set to twenty years from the last change.
- Access logged under NEN 7513, and requests for inzage en afschrift answered.
5What an IGJ inspector may ask
- May I see the files of these patients? What to show, complete dossiers, consent included, that match what the clinician describes.
- Show me how you report and investigate a calamiteit. What to show, the procedure, the meldingen made, the investigation reports and the measures taken.
- How does a patient complain here, and who helps them? What to show, the klachtenregeling, the klachtenfunctionaris, the answers sent and the geschilleninstantie.
- How do you know the quality of your care? What to show, the data collected, how it is reviewed, and what changed as a result.
- Who can open a patient file, and how is that logged? What to show, roles, access controls, an access log and where records are hosted.
- How do you use generative AI, and who checks it? What to show, where it is used, who checks the output and how its risks are assessed, as the IGJ asked in February 2025.
AAppendix, Inspection readiness log
- A.1Date ______ Location ______
- A.2Contact for the inspector ______ Deputy ______
- A.3Files read ______ Complete, signed and timed ______
- A.4Procedures current, incidents and calamiteiten ______
- A.5Klachtenregeling and geschilleninstantie shown to patients ______
- A.6Gaps ______ Owner ______ Date ______