Who Touched This Patient's Record?08:41Read09:12Read09:15Wrote13:02Read17:48Wrote

WebinarRegulation

Wednesday 18 November 2026

Who Touched This Patient's Record?

About this webinar

A patient's record is read and written by many people and many systems. Most clinics cannot say who touched a record, or when. When something goes wrong, that is the first question anyone asks.

wai keeps a full trail. Every read and every write, by a person or a system, with the time and the reason. You can see it for any record, at any time.

Join us for a live audit of one record, start to finish. We follow it through a day, show every touch, and then show what you can and cannot see in your own system.

Who it is for

  • Practice managers and data protection leads
  • Clinicians who sign for the records
  • Anyone who has been asked the question and could not answer

What you will learn

  • What an audit trail has to show. Who, when, and why. A trail missing one of them cannot answer the question.
  • Which touches are usually missing. Reads by systems, including the AI tools connected to the record.
  • How to check your own. The record audit checklist, and where to look for the answers.
The record audit checklist

The questions to ask of any record system, and where to look for the answers.

Who is running it

Dr. Omar Elalfy

founding CEO

Omar is a physician trained at Cardiff, Oxford and Harvard, with a BSc in Neuroscience and an MPH from Harvard. He founded an AI-native private clinic in London, which he continues to grow. He brings clinical, academic and entrepreneurial expertise with him. At wai he sets the vision, designs every feature, owns the brand, and stays close to every user. He reads a new book every week and applies the learnings to his product. Founding CEO of wai.

Dr. Sofian Youssef

founding CTO

Sofian is a physician trained at Imperial College, London. He has published peer-reviewed clinical research and is one of the leading doctors at the London practice he co-founded with Omar. At wai he has built the entire technical platform, iOS, web, the multi-agent backend, and all integrations. He works across infrastructure, security, model orchestration and product engineering. Sofian is the technical lead at wai and the founding CTO.

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