waiLearn
Sign up
Run Your Clinic on Waiphonenotesletters

Course, Introductory, 4 modules, about 1.5 hours

Run Your Clinic on wai

See wai run a whole clinic day, start to finish. You will know what wai does at each step, and what it would do in your clinic.

Start the courseAll courses

About this course

A clinic day is calls, bookings, notes, codes and letters. This course follows one from the first call to the last letter, with wai doing the work it does in a real practice, and puts the published evidence on scribes beside it so you can judge the claims yourself.

Each module is a recording with its worksheet, or an essay. At the end of every module there are two questions to check yourself against and one exercise to do on your own data. You can take the modules in any order. Your progress is saved on this device.

What you need before you start

  • A rough count of your clinicians, consultations a day and letters a week
  • Half an hour with your diary open for the first exercise

Modules

0 of 4 done

  1. 1We Ran a Full Clinic Day in 45 MinutesRecording and worksheet, 45 min, opens 23 Sep 2026One clinic, one day, start to finish. The phone, the diary, the notes, the codes and the letters, in the order they happen, with nothing cut.
  2. 2Do AI medical scribes actually save time?Essay, 8 min readWhat the one randomised trial of AI scribes found, 41 seconds a note for one of two products, no less after-hours work and better-feeling physicians.
  3. 3We Wrote a Week of Letters in 20 MinutesRecording and worksheet, 45 min, opens 21 Oct 2026Referrals, discharge summaries, letters to patients and letters back to GPs, written from the consultation, checked and sent. A week of them in twenty minutes.
  4. 4The front desk and the consultationEssay, 6 min readYour practice runs two systems that do not speak. One knows the diary and one knows the medicine, and most of what goes wrong happens between them.

What you will be able to do

  • Know what wai does at each point in a clinic day, in order.
  • Tell which parts run on their own and which still want a person.
  • Read the published evidence on scribes and judge a demo against it.
  • Find the gap between your diary and your record, and what falls into it.

Who it is for

  • Owners and partners of private clinics
  • Practice managers
  • Clinicians who have seen a demo and want to see a day

Who teaches it

Dr. Omar Elalfy

founding CEO

Omar is a physician trained at Cardiff, Oxford and Harvard, with a BSc in Neuroscience and an MPH from Harvard. He founded an AI-native private clinic in London, which he continues to grow. He brings clinical, academic and entrepreneurial expertise with him. At wai he sets the vision, designs every feature, owns the brand, and stays close to every user. He reads a new book every week and applies the learnings to his product. Founding CEO of wai.

Dr. Sofian Youssef

founding CTO

Sofian is a physician trained at Imperial College, London. He has published peer-reviewed clinical research and is one of the leading doctors at the London practice he co-founded with Omar. At wai he has built the entire technical platform, iOS, web, the multi-agent backend, and all integrations. He works across infrastructure, security, model orchestration and product engineering. Sofian is the technical lead at wai and the founding CTO.

Certificate

When every module is marked done, ask for the certificate at the bottom of the last one. It arrives by email with the date and what the course covered. There is no score, because there is no test. You do the exercises on your own data.

Questions

Do I need to be a wai customer?

No. The course shows wai working, and the exercises run on your own practice whatever it uses.

When does it open?

Module one is the recording of the first webinar, on 23 September 2026, and is here within 48 hours of it. The essays can be read now.

When it opens

The next module opens 23 Sep 2026. The newsletter carries each one the day it does.

Other courses

Practical

The Front Desk, Automated

For the people who answer the phone and fill the diary.

You will know how to answer every call, book every patient and bring back those who stopped coming.

Start the course

Advanced

Records, Rules and Evidence

For the people who look after the records and sign the agreements.

You will know who touched a record, which rules apply, and how to read a study.

Start the course

Introductory

Your First Year in Practice

For new doctors, and anyone starting a clinic on their own.

You will have a clinic that works, and a plan for your first year.

Start the course