Courses/Run Your Clinic on wai/Module 4 of 4
Essay, 6 min read
Your practice runs two systems that do not speak. One knows the diary and one knows the medicine, and most of what goes wrong happens between them.
A cancellation nobody at the desk could see was clinically urgent, or a call that was never joined to a booking.
That it can read both systems. A tool that sees only one keeps producing the same gap.
List the three most common hand-offs between your front desk and your clinicians. For each, write where the information lives and where it gets lost.
Once every module is marked done, leave your address and it arrives by email with the date and what the course covered.
