Patients hear from you before they think to ask
wai watches every patient's plan for what is due, drafts the message in your clinic's voice and holds it for approval. The review, the repeat bloods and the refill arrive on time, and the diary fills with visits that matter.
- Finds
- Reviews, tests and refills due
- Writes
- In your clinic's voice
- Sends
- Only once approved
- Quiet hours
- Respected
The problem
The patients who needed you most are the ones who stopped coming
The owner
Your recall list lives in a spreadsheet, and the reviews that never got scheduled are revenue and outcomes you lost quietly.
The doctor
You asked for repeat bloods in three months. Nobody can tell you whether they happened.
The patient
They meant to rebook the review, then life happened, and nobody reminded them.
How it works
Three steps, and your clinic decides each one
What is due is found
Reviews, repeat tests and refills come from each patient's plan and record, across the whole clinic or group, with the reason for each.
The message is drafted and held
Each message is written in your clinic's voice with the reason and a link to schedule, and waits for a person to approve it. Quiet hours are respected.
The patient schedules
The patient picks a time from the link. You see who was asked, who opened it and who came back, by clinic and by doctor.
See it on your own patients and your own doctors, in thirty minutes on video.
What changes
The patient comes back at the right time, and feels looked after rather than marketed to
For patients
Reminded by their own clinic
A message with the reason, from the doctor who asked, and a time they can choose.
For doctors
Plans that are carried out
The repeat test you asked for happens, and the result comes back to you.
For the clinic
A diary filled with care
Visits that were always going to be needed, scheduled instead of forgotten.
49.8% to 58.9%
screening completion when automated text nudges were added in a randomised trial, outperforming calls from nurses.
AJMC, 2026. A published study, not a wai result.
Where it works
The same product in every market, on each market's rules
United Kingdom
Care messages about a patient's own treatment are part of care. Marketing messages need consent under PECR, and the two are kept apart.
Visits at your normal price.
United States
Texts follow TCPA consent rules and HIPAA. Care reminders and marketing are kept apart.
Visits at your normal price, or insurance where you take it.
United Arab Emirates
Messages in Arabic and English, sent from the clinic's own channels, with the record kept in the country.
Visits at your normal price.
Elsewhere
Consent and quiet hours follow each market's messaging law, set once per clinic.
Visits at your normal price.
Records are hosted in each clinic's own country under its rules. Every credential we hold is listed with its status and date on our security page.
Does anything send without a person approving it?
No. Every outreach message is drafted and held, and a person at the clinic approves it before it sends.
Where does the due list come from?
From each patient's plan and record. A review the doctor asked for, a repeat test, a prescription running out.
Will patients feel marketed to?
The message gives the clinical reason and comes from their own clinic. Marketing is kept separate and needs its own consent.
Can a group see it across clinics?
Yes. A group sees what is due, what was sent and who came back, by clinic and by doctor.
Which channels does it use?
The ones your patients already use with you, such as WhatsApp, email, text and the app.
Partner with us
Build it with us, in your clinic
We set each feature up with your doctors, your prices and your rules, and the clinics that partner with us early shape what it becomes.
Or write to team@wellnessa-i.com. We reply within one working day.
