[Clinic name]
Controlled document
[Address]
[Registration or licence number]
Swiss cantonal licensing inspection checklist
1The licence
- Confirm which licence applies, a doctor's own practice licence or an institution licence.
- In Zurich, file 6 to 8 weeks before opening, with every attachment complete.
- In Geneva, submit plans before works start, and sign the request with the responsible professional.
- Diary the Zurich renewal before the 10 years run out.
2People
- A responsible medical lead named, licensed and part of the management.
- A medical site lead for every Zurich location.
- Every clinician's cantonal licence on file, and every arrival and departure notified.
- Name, first name and role worn visibly by every professional in a Geneva institution.
3Records
- Every entry shows its author, and electronic entries are dated and unalterable.
- Records kept at least 10 years, with Zurich's Merkblatt recommending 20.
- Patients can see their record and receive copies.
- A plan for the records if the clinic or a doctor stops practising.
4Quality
- Procedures written down and kept current.
- Incidents reported in writing, with corrective action.
- A complaint process patients can find.
- For basic insurance billing, an internal reporting and learning system.
5What a Swiss cantonal licensing inspector may ask
- Who is responsible for compliance with health rules here? What to show, the named medical lead or médecin responsable, licensed, with a signed declaration and a current job description.
- Show me how the patient record is kept. What to show, a record where every entry shows its author and date, and no change goes unseen.
- Which professionals work here, and are they licensed? What to show, an up to date staff list with each person's cantonal licence.
- How are incidents recorded and acted on? What to show, written incident reports, with corrective and preventive measures.
- How do patients receive information and give consent? What to show, what the patient was told, when they agreed, and where it is written.
- Can a patient see and copy their record? What to show, how a request is handled, and how fast.
- How do you use AI in care? What to show, where AI is used, and who decides.
AAppendix, Inspection day log
- A.1Date ______ Inspector ______
- A.2Responsible person present ______
- A.3Records opened ______
- A.4Documents shown ______
- A.5Observations made on the day ______
- A.6Actions, owner and date ______