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Swiss cantonal licensing compliance hub

Swiss cantonal licensing guides

Each guide answers one question a provider in Zurich and Geneva, Switzerland asks about Swiss cantonal licensing, from the official sources it cites. There are 7 guides across 6 topics, last checked on 16 October 2026.

The depth of a licensing readiness review, written from the two cantons' own laws and guidance. Switzerland counted 16,876 medical practices and ambulatory centres in 2020, and every one answers to its canton. Each guide ends with how wai does the work.

Updated .

A man in a dark suit walking across a sunlit stone atrium, a tall tree growing inside under a wall of glassLicenceHow do you get a clinic operating licence in Zurich or Geneva?A woman working on a tablet at a long oak counter in a quiet townhouse room, tall sash windows and an arrangement of flowers in the afternoon sunInspectionHow do you prepare a Swiss clinic for a cantonal inspection?A clinician in a white coat writing on a tablet in a curved armchair beside a tall window over a river in afternoon lightDocumentsWhich documents and policies does a Zurich or Geneva clinic need?A man reading a document at a long wooden table carved from a single trunk, a tall window onto green trees and towers behind himEvidenceHow should a Swiss clinic organise its licensing evidence?Two colleagues smiling over a tablet behind a long oak reception desk in a tall, sunlit hall hung with paper lanternsInspectionWhat happens when the canton inspects your clinic?

More guides

  1. 16 Oct 2026How should a Swiss clinic handle incidents and complaints?Safety
  2. 16 Oct 2026What do Zurich and Geneva expect of patient experience?Patients

How the guides map to the Swiss cantonal licensing framework

The hub sets out the 5 headings Swiss cantonal licensing works to, and the guides take them one task at a time.

The 5 headings on the Swiss cantonal licensing hub

  1. The operating licence, 6 requirements on the hub. Zurich requires a Betriebsbewilligung when medical services are provided in the name and for the account of a company. Geneva requires an autorisation d'exploiter for every health institution, with individual and group practices outside that chapter.
  2. Licensed people and a responsible lead, 5 requirements on the hub. Both cantons want a named person accountable for health rules, licensed to practise, and every professional licensed or supervised.
  3. The patient record, 5 rules on the hub. Zurich and Geneva both require a record for every patient that shows who wrote each entry and when, kept at least 10 years.
  4. Quality and incidents, 5 requirements on the hub. Geneva requires a written quality system and written incident reports. Zurich asks for quality management and error and complaint handling in the Betriebskonzept, and the KVG sets quality requirements for every provider billing basic insurance.
  5. Patient rights, information and complaints, 5 rules on the hub. Geneva sets out the patient's rights to information, consent and access in law, with a commission that hears complaints. Zurich asks institutions to secure patient rights, data protection and accessible records.

The 6 topics the guides are filed under

  1. Licence, 1 guide and about 9 minutes of reading. The operating licence in Zurich and Geneva.
  2. Inspection, 2 guides and about 15 minutes of reading. Cantonal inspection readiness and The inspection day.
  3. Documents, 1 guide and about 9 minutes of reading. Documents and policies.
  4. Evidence, 1 guide and about 7 minutes of reading. Organising the evidence.
  5. Safety, 1 guide and about 8 minutes of reading. Incidents and complaints.
  6. Patients, 1 guide and about 8 minutes of reading. Patient rights and experience.

Questions about the Swiss cantonal licensing guides

Which Swiss cantonal licensing guide should I read first?

Start with The operating licence in Zurich and Geneva, the first guide on this page, about 9 minutes of reading, filed under Licence. The other 6 each stand on their own, so take them in the order your own preparation needs.

How do these guides relate to the Swiss cantonal licensing hub?

The Swiss cantonal licensing hub sets out the 5 headings Swiss cantonal licensing works to and how wai evidences each one. Each guide goes one level down, to a single task, with steps to follow, a template to copy, answers to common questions and the sources behind it.

How current are the Swiss cantonal licensing guides?

Every guide shows the date its facts were checked against the official sources it cites. All 7 were checked on 16 October 2026, the same date the hub shows beside its Updated line.

Are the Swiss cantonal licensing guides legal advice?

They are guidance, not legal advice, written from what Swiss cantonal licensing publishes, with a link to the source for each fact. Neither the Zurich Gesundheitsdirektion nor Geneva's department of health endorses wai or any software, and the licence for your organisation is decided by the cantonal health authority.

How do I request a demo for Swiss cantonal licensing?

Request a demo from this page and it reaches the wai team with Swiss cantonal licensing already named, so the call starts from Swiss cantonal licensing rather than a general tour. You can also write to team@wellnessa-i.com.

The hub

  1. Swiss cantonal licensingWhich clinic software fits Swiss cantonal licensing?Hub

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