How do you respond to a DHA violation and appeal it?

Read the report, fix the cause, and appeal within 30 days if the finding is wrong, using the one appeal per violation that DHA allows through Sheryan, whose decision is final. Violations now fall under Executive Council Resolution No. 49 of 2024, with fines of AED 5,000 to 200,000 for a facility.

The rules

DHA's inspection policy gives thirty days from notification of a violation to appeal, one appeal per violation through Sheryan, with a final decision.¹ Resolution No. 49 of 2024 replaced Resolution No. 32 of 2012. It sets fines of AED 5,000 to 200,000 for facilities and AED 2,000 to 100,000 for professionals, allows precautionary closure or suspension of up to three months, and gives thirty days to raise a grievance with the Medical Grievances Committee.²

1. Read the report. Issued within five working days through Sheryan.
2. Reconstruct what happened. From the record and its audit trail.
3. Decide whether to appeal. Within thirty days, once per violation.
4. Fix the cause. Change the workflow so the gap cannot recur.
5. Show it at the next visit. The change and its evidence.

1. Violation ______ Notified on ______
2. Facts from the record ______
3. Appeal filed on ______ Grounds ______
4. Cause ______ Change made ______
5. Evidence for the next visit ______

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Questions

How long do we have to appeal?

Thirty days from notification.

Which resolution applies to violations?

Executive Council Resolution No. 49 of 2024, which replaced No. 32 of 2012.

Can a facility be closed?

Yes, the resolution allows precautionary closure or suspension of up to three months.

Sources

1. 1Dubai Health Authority, 2022Health Facility Audit and Inspection, DHA/HRS/HPSD/HP-03, version 2, effective 16 February 2022Read source
2. 2Dubai Legal Portal, 2024Executive Council Resolution No. (49) of 2024 Regulating the Practice of Health Professions and Health Activities in the Emirate of DubaiRead source

Written by the wai team from Dubai Health Authority guidance, checked on 15 October 2026. This is guidance, not legal advice. DHA does not endorse wai or any software.