What are the alternatives to Cliniko in the UK?

Why clinics look beyond Cliniko

Cliniko publishes its prices, keeps customisable treatment notes and letters with templates, and takes online bookings, invoices, payments and prepayments. The reason to look further is rarely the record. It is the rest of the day. Cliniko lists no scribe and no phone answering of its own, offering both through third-party apps, and no cited answers.

Why wai is the alternative to start with

The consultation writes up as it happens. wai drafts the note, the referral and clinic letters, the coding and cited answers from the consultation for the clinician to sign, on the same record as the booking.

The front desk answers. Calls, email, web forms and WhatsApp land in one thread per patient with replies drafted for approval, so the clinic answers the patient who would otherwise ring the next practice on the list.

Every AI action that affects a patient is drafted for a person to review and approve. The clinician signs the note, the letter and the codes, and the front desk approves each reply before it goes.

The other alternatives

Semble keeps one record to consult, prescribe, treat and follow up, with referral letters and treatment plans written from it, online booking, reminders and Semble Pay. Semble's own pages list no phone answering and no cited answers, and its price is not published.

Jane publishes its prices, lets patients book their own appointments, charts with forms and surveys, and has Jane Payments built in. Jane's features page lists no letters and no cited answers, and its AI receptionist is described as in development.

Who should choose which

Stay with Cliniko if you run an allied health practice that wants dependable booking, notes and invoices at a low published price, and you are content to assemble a scribe and a receptionist from third-party apps.

Choose Semble if you want a mature UK practice record with billing, your team answers the phones itself, and you are content to bring a scribe in as a partner.

Choose Jane if you run an allied health clinic that wants polished booking and payments, a scribe add-on for notes, and people rather than software on the phones.

Choose wai if you want the note and letters drafted from the consultation and the phones and messages answered, on the same record as the booking. The Cliniko and wai comparison goes row by row.

Moving from Cliniko to wai

Start with one clinician, alongside what you use today. Request a demo and bring one real consultation. In fifteen minutes you see the note, the letter and the codes it produces, on your own workflow.

Your history can stay in Cliniko while wai runs the consultation and the front desk alongside it. Signed notes and letters export to your record, and calendars connect from Google, Outlook and Apple. The switching checklist covers what to move, and when.

Then a 90 day pilot shaped around your team, which ends with three numbers from your own clinic, revenue, hours saved and patients cared for. The decision is then made on your data, not ours.

What it costs

wai publishes its prices. Clinician Plus is $550 a clinician a month, with bespoke templates, a records sync and a larger allowance, and Clinician is $350, with the note, letters, coding and cited answers from every consultation. Admin, the front desk, is priced per location after a demo.

Each alternative's published price, as its own page showed it on 16 October 2026, is in the first row of the table with its source. Set the seat against what it replaces. An hour of a clinician's evening, a letter that waits a day, a call that goes to voicemail and a patient who books elsewhere each cost more than the line on the invoice, which is why the comparison worth making is the whole day, not the note.

Frequently asked questions