Key points
- Muğla, Bodrum's province, had 1,099,547 residents at the end of 2025 and grew by 16.2 per thousand, more than three times Türkiye's 5.0.1
- Muğla was home to 26,653 foreign residents in 2025, up from 24,760 a year earlier.2
- Muğla had 24 hospitals and 2,787 beds in 2024, 25.8 beds per 10,000 people.3
- KVKK requires a clinic to answer a patient's data request within thirty days, without a fee, and to report a breach to the patient and the Board as soon as possible.4
- wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic.
Summary
A private clinic in Bodrum can use AI to draft notes and patient replies under KVKK, Türkiye's data protection law, which sets security duties, a thirty-day answer to patients' requests and prompt breach notice. Patients see their records in e-Nabız, and wai hosts each clinic's records in Türkiye and is built to connect to e-Nabız.
The evening on the water, with every resident and every visitor on the peninsula answered before the first appointment. Muğla, Bodrum's province, grew more than three times faster than Türkiye in 2025.1
Part of the JCI hub, with the framework explained, a readiness checklist and 8 guides.
See it in your clinicThirty minutes on your own patients and doctors.
Request a demoIn fifteen minutes, watch a German message from a villa in Yalıkavak become a booked dermatology visit and a signed note, with your team approving every reply.
| Rule | What it requires | What to ask | How wai meets it |
|---|---|---|---|
| KVKK Article 12(1) and (2) | Technical and administrative measures, shared with anyone processing on the clinic's behalf | Who can see which records, and which subprocessors touch them | Role-based least-privilege access, subprocessors named with thirty days' notice |
| KVKK Article 12(5) | Breach reported to the patient and the Board as soon as possible | How quickly can we see who was affected | Every message, draft, approval and signature logged and exportable |
| KVKK Article 13 | Patient requests answered within thirty days, without a fee | Can we export one patient's record quickly | Signed notes and letters exportable per patient |
| KVKK Article 16 | Registration in the Data Controllers' Registry before processing | Is our registry entry current | Records hosted in Türkiye, set up with each clinic |
| e-Nabız | Patients and the physicians they authorise see the patient's health information | How signed notes reach e-Nabız | Built to connect to e-Nabız, set up with each clinic |
The private care market in Bodrum
TÜİK's address-based register counted 1,099,547 residents in Muğla at the end of 2025, up from 1,081,867 a year earlier.1 The province grew by 16.2 per thousand, against 5.0 for Türkiye as a whole.1 Foreign residents numbered 26,653, of whom 15,153 were women.2
The Ministry of Health's 2024 yearbook gives Muğla 24 hospitals with 2,787 beds, or 25.8 per 10,000 people, and 348 family medicine units each serving an average of 3,109 people.3 Across the Aegean region, which includes Muğla, the Ministry counted 96 specialty medical centres and 40 private outpatient clinics.3
The rules a clinic in Bodrum works under
The Personal Data Protection Authority oversees Law No. 6698, known as KVKK, and its Presidency keeps the public Data Controllers' Registry.54 Article 12 requires a clinic to take every technical and administrative measure needed to prevent unlawful processing of and access to personal data and to keep it safe, and makes the clinic jointly responsible with anyone who processes data on its behalf.4 If data is obtained unlawfully, the clinic must notify the person concerned and the Board as soon as possible.4
Patients may write to the clinic about their data, and Article 13 requires an answer as soon as possible and within thirty days at most, without a fee unless the work carries a separate cost.4 Article 16 requires data controllers to register in the Data Controllers' Registry before they start processing, unless the Board has granted an exemption.4
The Ministry of Health, whose site carries the sector's legislation, also runs e-Nabız, a portal where people reach all of their own health information and where physicians they authorise can see it too.67
wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic. wai is compliant with these rules and built for clinics in Bodrum. wai is built to connect to e-Nabız. We set up your clinic's connection with you.
The languages Bodrum patients write in
Turkish carries most of the inbox, and the 26,653 foreign nationals registered in Muğla add many more.2 In summer the visitors to the peninsula's marinas and villas bring their own languages too.
wai works in any language. Patients can answer intake questions by voice in their own language, and the clinician reads the answers before the visit.8 The team reads every draft in the patient's own language and sends it once they are happy with it.
What a demo shows in Bodrum
At 23:20 a woman staying in a villa in Yalıkavak sends a WhatsApp in German, asking whether the dermatologist can look at a sunburn blister before she flies home on Saturday. wai looks up when the dermatologist is busy in Google Calendar, Outlook or Apple Calendar, picks two open Thursday times and writes a German draft. The receptionist sends it at 8:30.
A second thread, in Turkish, comes from a resident of Gümbet asking to move her son's appointment, and a missed call from the marina becomes a drafted text for the team to send.
The dermatologist lets the visitor know an AI scribe is listening, and after the examination corrects the draft note and signs it. The visitor leaves with a wai Profile holding her letter and results, and she decides who may see them and can withdraw that access. The log of drafts, approvals and signatures stays exportable for the clinic.9
For hospital groups, insurers and public bodies in Muğla
Hospital groups, insurers and public bodies in Muğla can have wai build one care pathway for them, summer visitor care for example, keeping records in Türkiye and settling ownership of the data, configuration and models in the contract. The steps are on the organisations page.
Where to start
First, confirm the clinic's entry in the Data Controllers' Registry, or the exemption it relies on.4 Second, write down the technical and administrative measures Article 12 asks for, and name who notifies the patient and the Board after a breach.4 Third, set a thirty-day clock for patients' data requests.4
Then count last month's enquiries by language, month and hour, so the summer peak shows, and bring them to a fifteen-minute demo. The after-hours enquiries guide shows what to measure, and prices are on the pricing page.
Bring a week of summer enquiries from residents, villas and the marina and watch each reply drafted for your team to approve.
Frequently asked questions
How long does a Bodrum clinic have to answer a patient's data request?
Thirty days at most under Article 13 of KVKK, and the answer carries no fee unless the work carries a separate cost.4
Must a clinic report a data breach?
Yes. Article 12 requires the clinic to notify the person concerned and the Board as soon as possible when data is obtained unlawfully.4
Does a clinic have to register with the Authority?
Article 16 requires registration in the Data Controllers' Registry before processing starts, unless the Board grants an exemption.4
What is e-Nabız?
The Ministry of Health's portal where people reach their own health information and authorise physicians to see it.7 wai is built to connect to e-Nabız, and we set up the connection with each clinic.
Can visitors write in their own language?
Yes. wai works in any language, and nothing reaches a patient until a team member has approved the draft.8
Where are our records hosted?
wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic. For a Bodrum clinic that is Türkiye.
Sources
- 1Turkish Statistical Institute (TÜİK), 2026Adrese Dayalı Nüfus Kayıt Sistemi Sonuçları, 2025, table of population and annual growth rate by province (Turkish)Read 15 October 2026Read source
- 2Turkish Statistical Institute (TÜİK), 2026Adrese Dayalı Nüfus Kayıt Sistemi Sonuçları, 2025, table of foreign population by province and sex (Turkish)Read 15 October 2026Read source
- 3Ministry of Health of Türkiye, 2025Health Statistics Yearbook 2024, Tables 7.15 and 7.20Read 15 October 2026Read source
- 4Mevzuat Bilgi Sistemi, 2024Law No. 6698 on the Protection of Personal Data, Articles 12, 13 and 16 (Turkish)Read 15 October 2026Read source
- 5KVKK, 2026Kişisel Verileri Koruma Kurumu (Personal Data Protection Authority), home pageRead 15 October 2026Read source
- 6T.C. Sağlık Bakanlığı, 2026Ministry of Health, home page (Turkish)Read 15 October 2026Read source
- 7T.C. Sağlık Bakanlığı, 2026e-Nabız, terms of use and personal health record system (Turkish)Read 15 October 2026Read source
- 8wai, 2026wai changelog, intake answered by voice in any languageRead 15 October 2026Read source
- 9wai, 2026Security at waiRead 15 October 2026Read source
Every resident and visitor on the peninsula answered, and the evening on the water.
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