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AI scribe for concierge medicine

What would your members notice first if you never looked at a keyboard again? wai charts the whole visit while you talk, and you sign.

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Concierge medicine

Updated

wai is the AI scribe and clinical operating system for concierge and membership practices. It charts the long visit in full, at the office, at a member's home or on video, in 11 languages, and the physician reads and signs every note.

Around the chart it runs what concierge members pay for, a patient app with direct access to their doctor, results explained in plain words, and memberships through the practice's own Stripe account.

At a glance

Three ways a concierge practice charts a long visit. Figures read October 23, 2026, each footnoted.
What you getCharting yourselfA transcriptionistwai
What it costsThe evening after clinic$37,550 a year, the national median pay1$550 a physician a month on Clinician Plus2
An hour-long visitSummarised from memoryTyped from your dictationCharted in full from the conversation, every sentence linked to the transcript
Home and hotel visitsNotes on paperDictated laterRecorded on the phone, held on the device if the signal drops
Questions between visitsYour cell phoneNot coveredMembers reach your doctors in the app, by chat, call or video
Patient dataOn your own systemsUnder the service's agreementA business associate agreement signed before go-live, and a SOC 2 Type II report on request34
Time backNoneYour typing time15 hours a week for every clinician at The Wellness, London5
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook, Medical Transcriptionists, median pay May 2024, read 23 October 2026, www.bls.gov/ooh/healthcare/medical-transcriptionists.htm
  2. wai pricing, published plans, www.wellnessa-i.com/pricing
  3. wai security, HIPAA and the business associate agreement, www.wellnessa-i.com/security/hipaa
  4. wai security, SOC 2 Type II, www.wellnessa-i.com/security/soc-2
  5. wai customer story, The Wellness, London, www.wellnessa-i.com/customers/the-wellness

What it does in a concierge visit

The long visit

The whole conversation charted, with assessment, plan, red flags and patient instructions in your template.

Anywhere you see members

In the office, at home, at a hotel or on video, recorded on the phone or joined to Google Meet, Zoom or Microsoft Teams.

Cited answers

Ask a clinical question mid-visit and the answer cites the guideline or paper it rests on.

Letters and codes

Referral letters and ICD-10 codes drafted from the visit, each code with the transcript lines behind it.

For the member

A plain summary of the plan in the member's app, in their own language, after you sign.

Sign-off

Sign by passkey or PIN, one chart at a time or in a batch.

See it run on one of your own consultations or a day at your front desk. Fifteen minutes on video.

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Built for the practice members pay to belong to

Concierge and membership practices

The chart, the app, the messages and the membership on one record.

Direct primary care

See direct primary care software.

HIPAA

Designed for practices covered by HIPAA, with a business associate agreement signed before go-live. See HIPAA and AI scribes.

Live in

Miami, New York, San Francisco and Los Angeles.

What it costs

A medical transcriptionist earns a national median of $37,550 a year. wai Clinician Plus is $550 a physician a month, $6,600 a year, and Clinician is $350 a month, on the pricing page. Request a demo for the whole practice, with the app and memberships.

Proof

wai runs every day at The Wellness, a concierge clinic in London that sees patients at home and in their hotels, and every clinician there has 15 hours a week back. Read the customer story.

What a demo shows

Questions buyers ask

What is the best AI scribe for concierge medicine?

One that charts a long visit in full, works at the office, at home and on video, and runs the member's app around the chart. wai does all of it on one record, in 11 languages, with a signed business associate agreement.

Does it handle long visits?

Yes. The whole conversation is charted, and every sentence of the note links back to the part of the transcript it came from.

Can I use it on home visits?

Yes. Recording runs on the phone, and if the signal drops the audio is held on the device and uploads when it returns.

Is wai HIPAA compliant?

HIPAA has no certification. wai is designed for practices covered by HIPAA and signs a business associate agreement with your practice before anything goes live. It also holds a SOC 2 Type II report, sent on request.

How much does it cost?

Clinician Plus is $550 and Clinician is $350 per physician a month, published at wellnessa-i.com/pricing. The app, front desk and memberships are priced with you on a demo.

Further reading

Bring a long visit

Fifteen minutes on video, with a clinician who uses wai every day.