Checkout. Booking and payment for any clinic, in one flow.Set up CheckoutWhat would your panel feel like if every member could reach you in the app, and every visit were charted before they left? wai runs both, and you sign.
Request a demoUpdated
wai is the clinical operating system for direct primary care practices. It bills memberships through your own Stripe account, gives every member a patient app with messages, video visits, results and letters, and drafts each chart in 11 languages for the physician to sign.
With no claims to file, the chart is written for your patients and your own standard, and wai keeps it on one record with the membership, the messages and the payments.
| What you get | Separate tools | A DPC EHR on its own | wai |
|---|---|---|---|
| Charting | Typed after clinic, or a transcriptionist at a $37,550 national median1 | Typed by the physician | Drafted from the visit in 11 languages, signed by the physician |
| Memberships | A billing tool | Built in | Billed through your own Stripe account, reconciled against each visit |
| Member access | Personal cell phone and email | A portal | A patient app with messages, video visits, results and letters |
| Reaching you between visits | Texts to your own phone | Portal messages | Chat, call or video with your own doctors, under your practice's name |
| Front desk | You, or a hire | You, or a hire | Calls, WhatsApp and email in one inbox, replies drafted for your team to send |
| Time back | None | Some admin time | 15 hours a week for every clinician at The Wellness, London2 |
Recurring memberships, deposits and invoices through your own Stripe account, so you are the merchant and the money comes to you.
Members book, message the practice, join video visits, see results and letters, and pay, in their own language.
A member brings one of your doctors into the chat, schedules a call or starts a video, and the doctor joins with the whole record in front of them.
The note, letters and ICD-10 codes drafted from the visit, in your template, for you to read, edit and sign.
Reminders, recalls and results explained in plain words, drafted for you to approve.
Calls, WhatsApp, email and web forms in one thread per member.
See it run on one of your own consultations or a day at your front desk. Fifteen minutes on video.
Request a demoOne physician and the whole practice on one system, with the admin of a larger team done for you to approve.
Each physician's panel, diary and inbox, with one view of memberships and takings.
Designed for practices covered by HIPAA, with a business associate agreement signed before go-live. See HIPAA and AI scribes.
A SOC 2 Type II report, sent on request. See security.
A medical transcriptionist earns a national median of $37,550 a year. wai Clinician Plus is $550 a physician a month and Clinician is $350, on the pricing page. Membership billing through wai Checkout carries no wai fee, with card processing at Stripe's rate on your own account. Request a demo for your practice's price.
wai runs every day at The Wellness, a membership clinic in London, and every clinician there has 15 hours a week back. Read the customer story.
What a demo shows
The one that bills memberships, gives members direct access to their doctor and charts the visit for you. wai does all three on one record, with an AI scribe in 11 languages and memberships through your own Stripe account.
Yes. Recurring memberships, deposits and invoices run through your own Stripe account and are reconciled against each visit.
Yes. Members message the practice in the app, and can bring one of your doctors into the chat, schedule a call or start a video.
No. wai drafts ICD-10 codes from the note for your records, and the money runs through memberships and invoices on your own Stripe account.
HIPAA has no certification. wai is designed for practices covered by HIPAA and signs a business associate agreement with your practice before anything goes live. It also holds a SOC 2 Type II report, sent on request.
Further reading
Fifteen minutes on video, with a clinician who uses wai every day.