[Clinic name]
Controlled document
[Address]
[Registration or licence number]
RQIA inspection checklist
1Registration
- Your certificate of registration is displayed and matches the services you provide.
- Your statement of purpose and patient guide are current.
- RQIA has been told of any change to the registered manager or provider.
- Last year's areas for improvement each have evidence that they are met.
2Safe and effective care
- Each doctor's GMC registration, indemnity, appraisal and responsible officer on file.
- Enhanced AccessNI checks for every member of staff before they started.
- Clinical records complete, secure and audited, with an action plan from the audit.
- A patient register kept in line with Schedule 3 of the 2005 Regulations.
3Compassionate care and leadership
- A consent policy in line with GMC guidance, and consent recorded for each patient.
- An annual patient satisfaction survey, with a summary report and action plan.
- Complaints recorded with investigation, outcome and action taken.
- Policies indexed and reviewed at least every three years.
4What an RQIA inspector may ask
- Can I see your clinical records for a sample of patients? What to show, records that are complete, secure and kept in line with legislation and GMC guidance.
- How is informed consent obtained and recorded? What to show, a consent policy, and consent recorded for each patient.
- How do patients know what treatment will cost? What to show, patient information that includes the cost of treatment.
- How do you maintain confidentiality? What to show, roles, access controls and a record of who accessed what.
- How have complaints been handled since the last inspection? What to show, a complaints record with each communication, investigation, outcome and action.
AAppendix, RQIA application tracker
- A.1Portal login received on ______
- A.2Service application submitted on ______
- A.3Statement of purpose and patient guide uploaded ______
- A.4Fee confirmed with RQIA ______ Paid by BACS on ______
- A.5Responsible person application submitted on ______
- A.6AccessNI case reference ______
- A.7Manager set up as delegated user on ______ Manager application submitted on ______
- A.8Bank letter on financial standing uploaded ______