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Templates, HCSA

HCSA clinical governance review procedure template

A clinical governance review procedure for clinics regulated by HCSA, written as steps a team can follow and mapped to HCSA's own standards. Read it in full below, and take the editable version by email.

Updated . Mapped to HCSA's published framework1.

SOP-CGO-01SOP

Templatev1.0, HCSA edition

[Clinic name]

Controlled document

[Address]
[Registration or licence number]

Document
Clinical governance review procedure
Reference
SOP-CGO-01
Version
1.0
Owner
[Name, role]
Approved by
[Clinical lead]
Effective from
[Date]
Next review
[Date]
Regulator
Healthcare Services Act licensing, Singapore

Clinical governance review procedure

1Purpose

  1. 1.1This procedure sets out how the Clinical Governance Officer at [Clinic name] oversees the quality and safety of the clinic's services each month.

2Each month

  1. 2.1The Clinical Governance Officer reads a sample of [number] patient health records for accuracy, completeness and signature.
  2. 2.2They review incidents, complaints and feedback received in the month, with the actions taken.
  3. 2.3They check every clinician's registration and any new service against the licence.

3Recording

  1. 3.1The review is written down, with what was found, the actions, an owner and a date for each.
  2. 3.2The Principal Officer reads and signs the review, and the record is kept as evidence of the Clinical Governance Officer's oversight.

4Review

  1. 4.1The Principal Officer reviews this document every [12] months, and sooner after an incident, a complaint or a change in the regulator's requirements.
  2. 4.2Each review is recorded with the date, the reviewer and what changed, and the previous version is kept.
  3. 4.3Staff are told of each change, and their acknowledgement is recorded.

5Where this sits in the HCSA framework

  • Key Office HoldersClinical Governance Officer
    Code of practice for Key Office Holders

AAppendix, CGO monthly review

  1. A.1Month ______ Notes reviewed ______
  2. A.2Themes found ______
  3. A.3Complaints and follow-up reviewed ______
  4. A.4Actions, owner and date ______

Awaiting sign-off

[Name]

[Role], [registration number]

Signed [date], [time]

Questions

Has HCSA approved this clinical governance review procedure?

No. HCSA does not approve templates or software. This template is built from HCSA's own published standards and our guides, and your clinic adapts it, signs it off and owns it.

Can we use it as it is?

Use it as a starting point. Replace every part in square brackets with your clinic's own details, check it against your services, and have your clinical lead sign it off before it is used.

How do we get the editable version?

Enter your work email on this page and we send the editable document. The full template is on this page to read before you ask.

In wai, the records this procedure depends on are versioned and signed, from notes and letters to consent forms and the audit trail.

See the signed record behind this procedure on your own clinic, in a 15 minute video call.

Sources

  1. 1MOH, HCSA, 2026Healthcare Services Act overviewRead source

This is a template, not legal advice. HCSA does not approve templates or software, wai included.