Walk the clinic against the Code of Practice before ORPHF does, checking premises and equipment, records and their contents, the fee schedule at the counter, infection control logs, the complaints notice and the CME's oversight. ORPHF inspects before it issues a licence, and is running briefings on the inspection to December 2026.
What ORPHF looks at
A clinic licence is issued after a pre-licensing site inspection, and ORPHF publishes weekly availability of inspection slots.1 The inspection tests the clinic against the Code of Practice for Clinics.2 ORPHF's updates list briefings on preparing for it from June to December 2026.3
| Area | What to have ready |
|---|---|
| Premises | Layout, equipment and maintenance records |
| Records | A written policy, and records holding what the Code lists |
| Prices | The fee schedule at reception and the cashier |
| Infection control | Sterilising logs and procedures |
| Complaints | The mechanism and the Committee's contact notice |
| People | The CME, and every doctor's practising certificate |
- Walk the premises. Against the physical conditions chapter.
- Pull five records. Check each against the Code's list.
- Stand at the counter. Is every chargeable item on the fee schedule?
- Open the logs. Sterilising, equipment, fire drills.
- Ask the CME. Ask the CME to show how they manage clinical care.
- Date ______ Led by ______
- Premises checked ______
- Records reviewed ______ Gaps ______
- Fee schedule complete ______
- Actions, owner and date ______
Questions
Is there a site inspection before licensing?
Yes, ORPHF inspects before a clinic licence is issued.
Can we choose an inspection slot?
ORPHF publishes weekly availability of inspection slots.
Is there a rating after the inspection?
No, the outcome is the licence, with any conditions.
Sources
- 1Department of Health, 2026Guidance notes for application for clinic licence, PHF(E) 32ARead source
- 2Department of Health, 2026Code of Practice for Clinics, 2026 edition, PHF(E) 31ARead source
- 3Office for Regulation of Private Healthcare Facilities, 2026Recent updatesRead source
Written by the wai team from Office for Regulation of Private Healthcare Facilities, Department of Health, Hong Kong guidance, checked on 15 October 2026. This is guidance, not legal advice. ORPHF does not endorse wai or any software.