What are the alternatives to Suki?

Why clinics look beyond Suki

Suki drafts notes, patient instructions and orders from the patient conversation, and names clinical Q&A and coding alongside documentation. The reason to look further is rarely the note. It is the rest of the day. Suki's own site lists no front desk, no online booking and no payments, and its price is not published.

Why wai is the alternative to start with

A scribe writes the note. wai runs the clinic. From one consultation, in the room or on video, wai drafts the note, the referral and clinic letters, prescriptions, result explanations, the coding and cited answers for the clinician to sign.

The front desk on the same record. Calls, email, web forms and WhatsApp land in one thread per patient with replies drafted for approval. Patients request appointments through links that read each doctor's calendar, cancellations backfill from the waitlist, and deposits and invoices run through the clinic's own Stripe.

Every AI action that affects a patient is drafted for a person to review and approve. The clinician signs the note, the letter and the codes, and the front desk approves each reply before it goes.

The other alternatives

Abridge is built for large health systems. It drafts a structured note for review at the end of the visit, codes ICD-10 and HCC within the visit and calculates the E/M level. Abridge's own pages list no front desk, no online booking and no payments, and its price is not published.

Microsoft Dragon Copilot, the successor to DAX Copilot, drafts ambient notes from multi-party conversations, and goes on to referral letters and after-visit summaries. Microsoft's page for Dragon Copilot lists no front desk, no online booking and no payments, and no price is published.

Who should choose which

Stay with Suki if your organisation runs one of the record systems Suki partners with, the contract is negotiated centrally, and the front desk sits on a separate system.

Choose Abridge if you are a large health system on Epic, your enterprise contract is already in place, and the front desk is run by another team on another system.

Choose Dragon Copilot if you are a hospital or large group already standardised on Microsoft and one of its partner record systems, buying centrally.

Choose wai if you want a published price, letters and coding from the same consultation, and the phones, booking and payments on the same record as the note. The Suki and wai comparison goes row by row.

Moving from Suki to wai

Start with one clinician, alongside what you use today. Request a demo and bring one real consultation. In fifteen minutes you see the note, the letter and the codes it produces, on your own workflow.

Nothing has to be switched off on the first day. wai connects to Google, Outlook and Apple calendars, and signed notes and letters export to the record you already keep, so Suki can run in parallel while you compare. The guide to switching scribe without losing records covers the order of steps.

Then a 90 day pilot shaped around your team, which ends with three numbers from your own clinic, revenue, hours saved and patients cared for. The decision is then made on your data, not ours.

What it costs

wai publishes its prices. Clinician Plus is $550 a clinician a month, with bespoke templates, a records sync and a larger allowance, and Clinician is $350, with the note, letters, coding and cited answers from every consultation. Admin, the front desk, is priced per location after a demo.

Each alternative's published price, as its own page showed it on 16 October 2026, is in the first row of the table with its source. Set the seat against what it replaces. An hour of a clinician's evening, a letter that waits a day, a call that goes to voicemail and a patient who books elsewhere each cost more than the line on the invoice, which is why the comparison worth making is the whole day, not the note.

Frequently asked questions