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Talk to your patient, then sign a note and letter that are already written

By the wai teamOctober 15, 20266 min read

Reviewed by The Wellness Clinical Team, October 5, 2026

A consultant physician in his sixties in an unstructured grey jacket leaning forward in conversation with a patient on two sculptural chairs in a vast calm Macquarie Street consulting suite in Sydney, the harbour beyond the glass

Key points

Summary

Moving to ambient AI means the consultation produces the first draft. The clinician talks to the patient, and the note and letter are drafted from that conversation for review and signature. The clinician's work becomes checking and signing, and review remains the step that keeps the record right.

The clinician talks to the patient once and leaves clinic with every note and letter signed. Ambient AI drafts from the consultation itself, so the dictation slot after each patient becomes a few minutes of review.

See it in your clinicThirty minutes on your own patients and doctors.

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7.4%
error rate per word in speech recognition drafts of 217 dictated US notes, before any human review 1
42.4%
of the signed notes in the same study still contained at least one error 1
66.2% to 72.4%
same-day note closure for 46 US clinicians, before and after an ambient scribe was introduced 3

See a consultation of your own become a note and a referral letter, in fifteen minutes with a clinician who uses wai daily.

Dictation and ambient AI, step by step
StepWith dictationWith ambient AIWhat to check in week one
During the visitClinician takes notes or memorises findingsConversation is captured with consentConsent confirmed and recorded every time
After the visitClinician speaks the note into a microphoneDraft note is waiting in the clinician's templateTime from patient leaving to note signed
First draftSpeech turned into text, word for wordStructured note drafted from the conversationPlan, medications and doses read first
ReviewProofreading for misheard wordsChecking for omissions and attributionEdits per note, and any clinically significant fix
LettersDictated separately, often at the end of the sessionDrafted from the same consultationEdits per letter before signing
CodingAdded by hand or by a coderSuggested from the note for reviewCoder agreement with suggested codes
End of dayOpen notes carried into the eveningNotes signed between patientsNotes still open at close of clinic

The consultation becomes the first draft

With the patient's consent, the AI listens to the conversation and drafts a structured note in the clinician's template, followed by the letters and suggested codes. The clinician reviews and signs. Dictation and an AI scribe, side by side sets out the steps in more detail.

What changes in the day

Consent is confirmed at the start of the visit, the conversation runs as normal, and the draft is waiting when the patient leaves. Across 46 clinicians in 17 specialties at one academic system in Philadelphia, same-day note closure rose from 66.2% to 72.4%, and after-hours work fell 30%, from 50.6 to 35.4 minutes per workday.3

In a 24-week stepped-wedge randomised trial of 66 practitioners in two US states, time on notes fell by 0.36 hours a day with ambient AI, and diagnostic billing codes improved with note quality maintained.2 Those figures come from other settings, so measure your own baseline before you switch.

Review checks what was said

In 217 notes dictated by 144 US physicians in 2016, speech recognition drafts held 7.4 errors per 100 words, 0.4 after transcriptionist editing and 0.3 in signed notes.1 42.4% of signed notes still held at least one error, and 5.7% to 8.9% of errors at each stage were clinically significant.1

With an ambient draft, check for anything left out and anything inferred that the patient did not say. Read the plan and medications first, then the history. Our guide to AI scribe accuracy sets out a review routine.

Letters arrive drafted

The referral or clinic letter is drafted from the same consultation, addressed to the right colleague, in the clinician's template and voice. The clinician decides what it says and signs it, and with the history and the question already in place the edit takes moments. Our letter templates are a place to start.

Habits worth keeping

Saying the plan aloud to the patient, with doses and follow-up, helps the patient remember it and gives the draft a clear plan to record. Naming examination findings as you make them does the same.

Bring your templates across, since a note in the structure you already use is faster to check. A human medical scribe or an AI scribe covers the other question clinicians often weigh at this point.

What the clinician has with wai

wai drafts the note during the consultation, in the room or on video, then referral letters, result explanations and suggested coding, all held for the clinician to review and sign.4 Templates are shaped to the specialty and refined as the clinician edits, and notes and records can be exported.5

The signed note also starts the follow-up and booking at the front desk. A seven day trial for one clinician, with limited use, is enough to run the switch on real consultations, and prices are on the pricing page.

Where to start

For one week, record how long you spend dictating and correcting notes and letters each day, and how many notes are open at the end of it.

Then run ambient AI for two weeks on your normal list, with consent confirmed at the start of each visit. Keep the same measures, check every draft before signing, and compare. When the numbers move, retire the dictation slot from your template.

Bring a consultation you would normally dictate. We show you the draft note and letter it becomes, live.

Frequently asked questions

How accurate is ambient AI compared with dictation?

Both depend on review. Dictated speech recognition drafts held 7.4 errors per 100 words before review in one US study.1 Ambient drafts are checked for omissions and attribution, and the clinician signs every note.

Do I still need to speak in a special way?

Talk to the patient as normal. Saying the plan, doses and follow-up aloud helps the patient and gives the draft a clear plan to record.

What happens to my dictation templates?

Bring them across. wai shapes note and letter templates to your specialty and refines them as you edit, so drafts follow the structure you already use.5

Does the patient need to agree?

Yes. Confirm consent at the start of each visit and record it. Our guide to patient consent covers the wording.

How much time will I save?

Measure your own baseline first. Published studies report 0.36 hours a day less on notes in a randomised trial and 30% less after-hours work in a before and after study, in other settings.23

Who signs the note and letters?

The clinician. wai drafts notes, letters and suggested coding, and the clinician reviews and signs everything clinical before it leaves.4

Sources

  1. 1JAMA Network Open, Zhou and colleagues, 2018Analysis of Errors in Dictated Clinical Documents Assisted by Speech Recognition Software and Professional TranscriptionistsRead 14 October 2026Read source
  2. 2NEJM AI, Afshar and colleagues, 2025A Pragmatic Randomized Controlled Trial of Ambient Artificial Intelligence to Improve Health Practitioner Well-BeingRead 14 October 2026Read source
  3. 3JAMA Network Open, 2025Clinician Experiences With Ambient Scribe Technology to Assist With Documentation Burden and EfficiencyRead 14 October 2026Read source
  4. 4wai, 2026AI medical scribe for cliniciansRead 14 October 2026Read source
  5. 5wai, 2026wai for independent cliniciansRead 14 October 2026Read source
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