Summary
Heidi is good, and until August 2026 it also published its price, which most of this category will not do. Its pricing page now shows tiers without figures. People look for alternatives for three reasons and none of them is note quality.
EHR push sits above the entry plan.1 And the $150 a month billed annually that Heidi listed until August 2026 was, for a small practice, a real number.
Letters, coding, cited answers and the briefing on every plan, not a tier above. Fourteen days free.
Book a demoWhy people look
The tier structure, mostly. The free tier shows you whether you like talking to a microphone, and the features a clinic runs on sit above it. Push-to-chart on Practice tier means the number you were quoted may not include the integration you needed.11Heidi Clinician was published at $150 per user per month billed annually until August 2026, and the pricing page now lists tiers without figures, checked 30 August 2026. EHR push-to-chart is gated to Practice tier and above. Heidi self-declares MHRA Class I with Class IIa reported in progress.
Annual billing is the other one. A twelve-month commitment before you have run it on a real list is a different decision from a monthly one.
Who else there is
Freed publishes $39 for 40 notes, $79 unlimited and $119 with letters and coding, signs you up in four minutes and gives you seven days without a card. For a solo clinician it is the easiest thing in this market to evaluate.
Nabla holds the only randomised win, cutting note time 9.5 percent across roughly 72,000 encounters, and never stores your encounter.22Lukac PJ, Turner W, Vangala S, et al. Ambient AI Scribes in Clinical Practice, A Randomized Trial. NEJM AI 2025;2(12). 238 physicians, 14 specialties, approximately 72,000 encounters. It publishes no price. Abridge holds Best in KLAS and the deepest Epic integration at roughly $2,500 a clinician with a three to six month procurement. Suki wants a setup fee and a year. DAX goes through a Microsoft reseller.
If you are in the UK
Heidi self-declares MHRA Class I with Class IIa reported in progress, which puts it in a minority. In a survey of 121 AI scribe products only 7 percent claimed Class I at all, and of those only six were locatable on the MHRA register under a matching entity.33Kaczmarek K, et al. Trust Me, I Might be a Medical Device. Research Square preprint, March 2026. Survey of 121 AI scribe products. See our NHS guide before you shortlist anyone.
What changing scribes does not change
Every product above drafts a note and the best randomised difference between any of them is 41 seconds. Swapping Heidi for Freed changes the invoice and little else.
From 2026 your E/M level turns on Medical Decision Making.55From 2026, Medical Decision Making is the primary basis for E/M level selection. AAPC reports up to 19 percent of E/M visits undercoded at roughly $37 each. Reported MA downcoding runs $42 to $74 per visit. Up to 19 percent of E/M visits are undercoded at $37 each and downcoding takes $42 to $74 a visit silently. A $110 saving against that is not a saving, it is a rounding error you spent an afternoon on.
What we do
wai Clinician drafts against the MDM criteria and attaches coding at the point of decision, with letters and the briefing on every plan rather than a tier above. wai Admin answers the phone, books, takes deposits and runs eligibility at booking on the same record.
What we are not claiming
Heidi has a free tier and we do not. It has wider language coverage than us and a larger installed base. If the free tier covers your practice, Heidi is free and we are not, and you should take the free one.
Availability
wai Clinician runs a 14-day free trial with no minimum term. Run it beside Heidi on the same list. Pricing is on one page.
Frequently asked questions
Why do people look for Heidi alternatives?
The tier structure, mostly, rather than note quality. Push-to-chart is gated to Practice tier and above, so the entry plan may not include the integration you needed. And the price moved behind a conversation. Heidi listed $150 per user per month billed annually until August 2026 and now shows its tiers without figures, so the number arrives from sales rather than the page.
What is the best alternative to Heidi?
Depends what Heidi was not doing. For the smallest published price and the easiest evaluation, Freed at $39 with a seven-day no-card trial. For evidence, Nabla, which holds the only randomised win in this category and never stores your encounter. For enterprise Epic, Abridge at Best in KLAS. For the letters, the coding and the front desk on one record at one published price, wai. If the free tier covers your practice, Heidi is free and nobody else is, and you should take the free one.
Is Heidi approved for NHS use?
Heidi self-declares MHRA Class I with Class IIa reported in progress, which puts it in a small minority. In a survey of 121 AI scribe products only 7 percent explicitly claimed Class I status, and of those only six could be located on the MHRA register under a matching or clearly linked legal entity. NHS England requires at least Class I registration and a current DTAC for any summarising tool, and the liability for deploying a non-compliant product sits with your practice. Verify against the MHRA public register yourself.
Change the day, not the logo on the draft.
Thirty minutes, your own workflow, running live. Bring the work that is still open at six o'clock.
About this article. Written and published by wai, a competitor of Heidi, and we have said where Heidi is the better purchase. Heidi pricing, tier gating and regulatory status are from public sources current at the updated date above and change frequently, so confirm directly. Competitor prices marked as estimates are third-party. The randomised trial is independent of us and Nabla, not wai, holds the only randomised win. All names are marks belonging to their owners.