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Custom healthcare AI for hospitals and governments

By the wai teamSeptember 24, 20262 min read

Reviewed by The Wellness Clinical Team, October 5, 2026

Summary

wai can be evaluated for a defined clinical pathway, starting with the relevant product components and a review of safety, data governance, integration and procurement requirements. Agree ownership and delivery terms in the contract.

Hospitals and public-sector teams need to define the clinical pathway before choosing a technology partner. Review the evidence, controls and data rights for the intended use, not a generic promise of a finished system.

Compare suppliers against your clinical and digital requirements, and ask each to show the work behind its claims. Our DTAC guide explains questions to ask.

See it in your clinicDiscuss a defined pathway with the clinical and digital teams before planning a build.

Request a demo
Custom AI partners for health systems, checked 24 September 2026
waiSierraScale AI
Built forClinical care, documentation, patient contactCustomer experience agents for brandsUS defence, intelligence and federal programmes
Starting pointAvailable components and integration scope to be assessedIts agent platformIts data and agent platform
Clinical recordAssess for the proposed pathwayNoNo
Who owns the buildAgree data, configuration, workflow and model rights in the contractNot stated on its homepageNot stated on its public sector page
PricingFixed fee for the first build, then monthly per siteOutcome based pricingNot published

What wai builds for hospitals and governments

Evaluate clinical documentation, care follow-up and patient-contact workflows with the clinicians and operations staff who will use them. For patient contact, review which actions require human approval, what can happen automatically and how exceptions are handled.

Agree training, support, data rights and exit terms before a deployment commitment.

How a build runs

Choose a clinically useful pathway with measurable outcomes. Agree safety, information-governance and acceptance gates before any live use. Evaluate each additional pathway separately.

Confirm pricing, the purchasing route and contracting terms during a scoped procurement discussion.

Safety and security

Ask for the relevant clinical safety evidence and review its scope and open work with the responsible clinical teams before deployment.

Agree access, encryption, hosting region, audit and retention controls for the intended workflow with your information-governance team.

Bring your own clinic to it. Thirty minutes, and you see it on your workflows.

Request a demo

Frequently asked questions

Who builds custom AI for hospitals?

Assess a partner against the clinical pathway, integrations, safety evidence and contractual terms you need.

Is wai better than Sierra for healthcare?

The right fit depends on the clinical pathway and the evidence each supplier can show. Compare products against your own requirements.

Is wai an alternative to Scale AI for government health programmes?

Consider wai for a scoped public-health workflow after clinical safety, information-governance and procurement review.

Who owns what wai builds?

Agree data, configuration, workflow and model rights in the contract before work starts.

How is a custom build priced?

Confirm the scope, fees and ongoing terms in a proposal for your organisation.

See your clinic at its best.

Thirty minutes and you will see the consult, the front desk and the patient record working as one.

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Partner with us

See it on your own patients, then build it with us

Thirty minutes on your own patients, doctors and rules, in your market. We reply within one working day, and the clinics that partner with us early shape what we build next.

See what wai does between the visits

See your clinic at its best.

Thirty minutes and you will see the consult, the front desk and the patient record working as one.

Request a demo