Summary
wai can be evaluated for a defined clinical pathway, starting with the relevant product components and a review of safety, data governance, integration and procurement requirements. Agree ownership and delivery terms in the contract.
Hospitals and public-sector teams need to define the clinical pathway before choosing a technology partner. Review the evidence, controls and data rights for the intended use, not a generic promise of a finished system.
Compare suppliers against your clinical and digital requirements, and ask each to show the work behind its claims. Our DTAC guide explains questions to ask.
See it in your clinicDiscuss a defined pathway with the clinical and digital teams before planning a build.
Request a demo| wai | Sierra | Scale AI | |
|---|---|---|---|
| Built for | Clinical care, documentation, patient contact | Customer experience agents for brands | US defence, intelligence and federal programmes |
| Starting point | Available components and integration scope to be assessed | Its agent platform | Its data and agent platform |
| Clinical record | Assess for the proposed pathway | No | No |
| Who owns the build | Agree data, configuration, workflow and model rights in the contract | Not stated on its homepage | Not stated on its public sector page |
| Pricing | Fixed fee for the first build, then monthly per site | Outcome based pricing | Not published |
What wai builds for hospitals and governments
Evaluate clinical documentation, care follow-up and patient-contact workflows with the clinicians and operations staff who will use them. For patient contact, review which actions require human approval, what can happen automatically and how exceptions are handled.
Agree training, support, data rights and exit terms before a deployment commitment.
How a build runs
Choose a clinically useful pathway with measurable outcomes. Agree safety, information-governance and acceptance gates before any live use. Evaluate each additional pathway separately.
Confirm pricing, the purchasing route and contracting terms during a scoped procurement discussion.
Safety and security
Ask for the relevant clinical safety evidence and review its scope and open work with the responsible clinical teams before deployment.
Agree access, encryption, hosting region, audit and retention controls for the intended workflow with your information-governance team.
Bring your own clinic to it. Thirty minutes, and you see it on your workflows.
Request a demoFrequently asked questions
Who builds custom AI for hospitals?
Assess a partner against the clinical pathway, integrations, safety evidence and contractual terms you need.
Is wai better than Sierra for healthcare?
The right fit depends on the clinical pathway and the evidence each supplier can show. Compare products against your own requirements.
Is wai an alternative to Scale AI for government health programmes?
Consider wai for a scoped public-health workflow after clinical safety, information-governance and procurement review.
Who owns what wai builds?
Agree data, configuration, workflow and model rights in the contract before work starts.
How is a custom build priced?
Confirm the scope, fees and ongoing terms in a proposal for your organisation.
See your clinic at its best.
Thirty minutes and you will see the consult, the front desk and the patient record working as one.
Partner with us
See it on your own patients, then build it with us
Thirty minutes on your own patients, doctors and rules, in your market. We reply within one working day, and the clinics that partner with us early shape what we build next.
See what wai does between the visits
