Back to blogMarkets

Clinic AI in Monaco, what private clinics and health systems should know in 2026

By the wai teamOctober 15, 20268 min read

Reviewed by The Wellness Clinical Team, October 5, 2026

A clinician at ease in a vast, light-filled private clinic in Monaco, the city beyond the glass

Key points

Summary

A Monaco practice can use AI for consult notes and patient messages when records are hosted by an AMSN-qualified health data host, patients are told about hosting beforehand, a doctor signs every note and the practice follows Loi n° 1.565. The rules that matter are Ordonnance Souveraine n° 8.337 on health data, Loi n° 1.565 on personal data, the medical code of ethics and the telemedicine ordinance.

A Monaco practice answers residents of 144 nationalities and patients who cross from Nice, Menton and Italy in their own language, and the doctor signs each note drafted during the consult before the day ends. A person approves every draft, under Monegasque law, which sits outside the EU.

Part of the HAS hub, with the framework explained, a readiness checklist and 7 guides.

See it in your clinicThirty minutes on your own patients and doctors.

Request a demo
144
nationalities among Monaco's 38,857 residents, 2025 census 1
22.32%
of the Princess Grace hospital's 2025 patients lived in Monaco 2
20 years
keeping period for a medical record from the last consultation 4

See an Italian WhatsApp message and an English enquiry turned into drafts your secretary approves, with records hosted under Monaco's rules, in fifteen minutes.

The rules at a glance for a Monaco practice
Body or lawRuleWhat to askHow wai meets it
Minister of State, Ordonnance of 29 May 1894Authorisation to practise on a French doctorate or equivalentWho signs each note and letterThe doctor reviews and signs every note and letter
AMSN, OS n° 8.337 art. 20 and 24Electronic health data hosted only by a qualified host, locations in the contractWhich qualified host, and whereHosting set up with your clinic under Monaco's rules
OS n° 8.337, retentionRecords kept 20 years from the last consultationHow retention and deletion are setRetention set to 20 years with your clinic
APDP, Loi n° 1.565 art. 32Breach notice within 72 hours where possibleHow fast a breach can be scopedEvery message, draft, approval and signature logged and exportable
Code de déontologie médicale, art. 4 and 19Professional secrecy, no direct or indirect advertisingWhat patient messages containwai drafts factual replies and a person approves each one
OS n° 9.190Teleconsultations capped at 50% over twelve monthsHow video and in-person visits are bookedOne thread per patient across WhatsApp, email, web and calls

The private care market in Monaco

The 2025 census counted 38,857 residents. Monegasques are the largest group at 9,333, followed by 8,270 French, 7,559 Italian and 3,081 British residents, and the British community grew fastest in the year, by 163 people.1

The patient base is far larger than the resident one. The Centre Hospitalier Princesse Grace saw 87,883 active patients in 2025, of whom 22.32% lived in Monaco, 26.83% in the rest of the Alpes-Maritimes including Nice and 18.55% in the Menton area.2 It ran with 234 doctors among 2,887 staff.2

The rules a clinic in Monaco works under

Nobody may practise medicine in the Principality without the authorisation of the Minister of State, granted on a French doctorate in medicine or an equivalent university title.6 The code of ethics makes professional secrecy binding on every doctor and prohibits all direct or indirect advertising, so patient messages stick to facts and prices.7

Health data has its own ordinance. Under Ordonnance Souveraine n° 8.337, electronic hosting of health data may be done only by a holder of the health data host qualification issued by the Director of the Agence Monégasque de Sécurité Numérique, and the hosting contract must state the hosting locations.4 Patients are informed beforehand and may object on legitimate grounds, and a practice keeps each record for 20 years from the last consultation.4

Loi n° 1.565 of 3 December 2024 governs personal data, AI processing included, with the APDP as regulator. A controller notifies the APDP of a breach as soon as possible and within 72 hours where it can, giving reasons if later, and fines reach EUR 10 million or 4% of worldwide turnover.3

Video consultations have a ceiling. Ordonnance Souveraine n° 9.190 limits teleconsultations to 50% of a doctor's consultations over twelve months.5 wai records only with the patient's agreement, noted in the file.

wai hosts each clinic's records in its own country, under that country's rules. We set this up with your clinic. wai is compliant with these rules and built for clinics in Monaco. In Monaco that means a host qualified by the AMSN, with the hosting locations written into the contract as the ordinance requires.

The languages Monaco patients write in

French is the working language, and the census shows who else is writing in. After Monegasques, French and Italians, the largest communities are British at 7.9%, Swiss at 3.2%, Russian at 3.1%, Belgian at 2.7% and German at 2.5%.1

The CHPG translates prescriptions, reports and letters automatically into English, Spanish, Italian, Portuguese and Russian, and keeps a network of 207 multilingual staff.2 wai works in any language, so an Italian or Russian message is read as it arrives and answered with a draft the secretary approves.8

What a demo shows in Monaco

The demo opens on an Italian WhatsApp message sent at 10pm from Ventimiglia, asking whether the doctor can see a patient before the Thursday train back, and an English email from a family new to Fontvieille asking for a first visit. wai drafts both in the practice's voice and holds the slots, and the secretary approves them at 8am.

A deposit in euros runs through the practice's own Stripe account, and the patient receives a confirmation with a receipt, then an intake questionnaire. In the consult, the note and the letter to the referring doctor in Nice are written while the doctor talks, and the doctor signs before anything leaves. Bring last month's real messages, in every language they arrived in, and judge the drafts yourself.

For health systems, government and insurers in Monaco

The hospital, specialist centres, public health services and insurers need qualified hosting, impact assessments and a full audit trail. wai builds clinical documentation, patient contact and one record across services around a defined pathway, with data, configuration and model rights agreed in the contract. The approach is on the page for health systems and governments.

Where to start

First, get the host's AMSN qualification and the hosting locations in writing.4 Second, add one line to the patient information sheet on hosting and AI-drafted notes, so patients are told beforehand, and log their agreement in the file, using the data residency guide as a checklist.

Third, write the 72 hour breach procedure and name who calls the APDP.3 Fourth, count last month's messages by language and by hour, and use that count as the pilot's baseline. Book a Monaco demo and bring it. This page is general information on Monegasque law as read on 14 October 2026, and the practice's own adviser should confirm how it applies.

Bring a week of your Monaco messages, in French, Italian, English or Russian, and see the drafts your secretary would approve.

Frequently asked questions

Who may host patient records for a Monaco practice?

Only a holder of the health data host qualification issued by the Director of the AMSN, under a contract that states the hosting locations.4

How long must a Monaco practice keep a medical record?

Twenty years from the patient's last consultation, extended to the patient's 28th birthday where that comes later.4

Does the GDPR apply to a Monaco clinic?

Monaco has its own law. Loi n° 1.565 of 3 December 2024 governs personal data in the Principality and is enforced by the APDP.3

How quickly must a breach be reported?

As soon as possible and within 72 hours where possible, with reasons given if the notice is later.3

Can a Monaco doctor work mainly by video?

No. Teleconsultations may not exceed 50% of a doctor's consultations over twelve months.5

Does wai reply to patients on its own?

No. wai drafts each reply in the practice's voice, and a person at the practice approves it before it sends. Clinical questions go to a doctor.

Sources

  1. 1IMSEE, Institut Monégasque de la Statistique et des Études Économiques, 2026Recensement de la population 2025, rapport (archived copy read 14 Oct 2026)Read 14 October 2026Read source
  2. 2Centre Hospitalier Princesse Grace, 2026Rapport d'activité 2025Read 14 October 2026Read source
  3. 3Legimonaco, Gouvernement Princier, 2024Loi n° 1.565 du 3 décembre 2024 relative à la protection des données personnellesRead 14 October 2026Read source
  4. 4Legimonaco, Gouvernement Princier, 2020Ordonnance Souveraine n° 8.337 du 5 novembre 2020 sur les données de santéRead 14 October 2026Read source
  5. 5Legimonaco, Gouvernement Princier, 2022Ordonnance Souveraine n° 9.190 du 8 avril 2022 relative à la télémédecineRead 14 October 2026Read source
  6. 6Legimonaco, Gouvernement Princier, 1894Ordonnance Souveraine du 29 mai 1894, article 1Read 14 October 2026Read source
  7. 7Legimonaco, Gouvernement Princier, 2012Code de déontologie médicale, Arrêté Ministériel n° 2012-312Read 14 October 2026Read source
  8. 8wai, 2026wai changelog, intake answered by voice in any languageRead 14 October 2026Read source
ShareLinkedInXWhatsApp

Every Monaco patient answered in their own language.

Fifteen minutes with a clinician who uses wai daily, on your own messages and consults. We reply within one working day.

Your details are processed under our Privacy Policy and used to arrange the demo.

Partner with us

See it on your own patients, then build it with us

Thirty minutes on your own patients, doctors and rules, in your market. We reply within one working day, and the clinics that partner with us early shape what we build next.

See what wai does between the visits

See your clinic at its best.

Thirty minutes and you will see the consult, the front desk and the patient record working as one.

Request a demo