Summary
Choose a scribe for a fertility clinic on consent visibility, patient-facing sensitivity and journey coordination, in that order. HFEA consent is the spine of the record, and a cycle is weeks of timed appointments and messages rather than a diary. wai runs the coordination alongside the record, with timed instructions and follow-ups drafted in the clinic's voice, at a published price.
Fertility is the most consent-intensive specialty in UK private medicine. The HFEA requires specific consent forms for the use and storage of eggs, sperm and embryos, and those forms are legal instruments rather than admin.
The consultations are also long and emotionally charged, which makes documentation both harder to write and more important to get right. A scribe that captures the discussion faithfully gives the clinician their evening back and the clinic a better record.
The wider workload is coordination. A cycle is weeks of timed appointments, medication instructions, results calls and consent checkpoints, and the clinics that run it well run it as a managed journey rather than a diary.
See it in your clinicwai drafts the consultation record and runs the cycle coordination, the reminders and the results follow-ups on one record. See it on a clinic week.
Request a demoHFEA consent is the spine
Consent in fertility is not a signature at reception. It is a set of specific, witnessed decisions about use, storage duration and posthumous use, and the HFEA inspects clinics on exactly this.
A scribe cannot complete the forms, but it can ensure the consultation record shows what was discussed, which is the part that goes missing when a consent question arrives two years later. The recording duties that sit underneath that conversation are in our guide to patient consent for scribes.
Sensitivity is a design requirement
These conversations include loss, donor decisions and relationship strain. Recording needs a plain, spoken consent moment and a patient who understands what the tool does, and the clinic should be able to state its retention rule in one sentence.
Any vendor whose answer to patient questions is a shrug is the wrong vendor for this specialty, whatever the transcript quality.
The journey is the product
Between stimulation, retrieval, transfer and the outcome call, a patient receives dozens of timed messages. Clinics deliver these manually and lose hours, or automate them badly and lose trust. The one randomised scribe trial saved about 41 seconds a note, which is not where a fertility clinic's time goes.
wai runs the coordination alongside the record, the timed instructions, the results follow-ups and the rebooking, drafted in the clinic's voice and held for approval, at a published price.
The short answer
Choose on consent visibility, patient-facing sensitivity and journey coordination, in that order. The transcript is the commodity. The record and the journey are the clinic.
Bring your own clinic to it. Thirty minutes, and you see it on your workflows.
Request a demoFrequently asked questions
Do AI scribes work for fertility clinics?
Yes, with sensitivity handled deliberately. Consultations are long and emotionally charged, so recording needs a plain spoken consent moment and a retention rule the clinic can state in one sentence. The record should show what was discussed around HFEA consent decisions, which is exactly what is asked for years later.
Does the HFEA regulate clinic record keeping?
Yes. The HFEA licenses UK fertility clinics and requires specific consent forms for the use and storage of eggs, sperm and embryos, inspected as legal instruments. Consultation records supporting those decisions carry real regulatory weight.
What saves a fertility clinic the most time?
Cycle coordination rather than transcription. The only randomised scribe trial saved about 41 seconds per note. Timed medication instructions, results calls and rebooking consume far more, and wai runs those alongside the record on one system.
How should a scribe handle a sensitive fertility consultation?
These conversations include loss, donor decisions and relationship strain. Recording needs a plain, spoken consent moment and a patient who understands what the tool does, and the clinic should be able to state its retention rule in one sentence.
Can software help with the patient journey between appointments?
Between stimulation, retrieval, transfer and the outcome call, a patient receives dozens of timed messages. Clinics deliver these manually and lose hours, or automate them badly and lose trust. The one randomised scribe trial saved about 41 seconds a note, which is not where a fertility clinic's time goes.
Sources
See it on your own clinic
Fifteen minutes on your workflows. If it is a fit we reply within 24 hours.
Partner with us
See it on your own patients, then build it with us
Thirty minutes on your own patients, doctors and rules, in your market. We reply within one working day, and the clinics that partner with us early shape what we build next.
See what wai does between the visits