The answer
The strongest alternative to Abridge for a clinic that wants more than the note is wai, which drafts the note, letters, coding and cited answers from each consultation and runs the front desk, booking and payments on one record. Ambience and Dragon Copilot are the other well-known choices, and the table compares all of them from each company's own pages.
Every rival cell in the table is footnoted to that company's own page as it read on 16 October 2026. The wai cells come from our own product and pricing pages. Read the table first, then the reasons below.
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| What you get | Abridge | Ambience | Microsoft Dragon Copilot | wai |
|---|---|---|---|---|
| Published price | Not published. Sold through its sales team1 | Not published. Fees tied to outcomes, through its sales team2 | Not published. Contact Microsoft3 | Clinician Plus $550 and Clinician $350 a clinician a month, both published |
| Note drafted from the consultation | Yes, a structured note for review at the end of the visit4 | Yes, notes, orders and instructions written during care2 | Yes, ambient notes from multi-party conversations3 | Yes, in the room or on video, for the clinician to sign |
| Referral and clinic letters | Referral letters and handoffs drafted by Abridge Assistant5 | Referral letters generated from the visit transcript6 | Referral letters and after-visit summaries3 | Referral and clinic letters, prescriptions and result explanations |
| Coding suggested from the note | ICD-10 and HCC codes in the visit, E/M level calculated7 | ICD-10, HCC and E/M levels, attested by the clinician2 | Coding suggestions3 | Yes, drafted from the note for the clinician to sign |
| Cited answers to clinical questions | Questions answered in the context of the chart, with cited sources5 | Questions about the patient answered with sources cited2 | Answers from medical references with citations3 | Yes, cited to current guidance and peer-reviewed papers |
| Calls and patient messages answered | Not listed on its site8 | Not listed on its site. Coordinating directly with patients is described as coming2 | Not listed on its page3 | Calls, email, web forms and WhatsApp in one thread per patient, replies drafted for approval |
| Patients book online | Not listed on its site5 | Not listed on its site2 | Not listed on its page3 | Yes, booking links that read each doctor's calendar, with waitlist backfill |
| Deposits and payments at booking | Not listed on its site8 | Not listed on its site2 | Not listed on its page3 | Yes, deposits, invoices and memberships through the clinic's own Stripe |
| Connects to records systems | Runs inside Epic as Abridge Inside. A Cerner deployment is named9 | Works within Epic, Cerner and Athena with read and write, schedule and problem lists synced10 | Epic, athenahealth and MEDITECH named as partners3 | Google, Outlook and Apple calendars connected. Signed notes and letters export to your record |
Why clinics look beyond Abridge
Abridge is built for large health systems. It drafts a structured note for review at the end of the visit, codes ICD-10 and HCC within the visit and calculates the E/M level. The reason to look further is rarely the note. It is the rest of the day. Abridge's own pages list no front desk, no online booking and no payments, and its price is not published.
Why wai is the alternative to start with
A scribe writes the note. wai runs the clinic. From one consultation, in the room or on video, wai drafts the note, the referral and clinic letters, prescriptions, result explanations, the coding and cited answers for the clinician to sign.
The front desk on the same record. Calls, email, web forms and WhatsApp land in one thread per patient with replies drafted for approval. Patients request appointments through links that read each doctor's calendar, cancellations backfill from the waitlist, and deposits and invoices run through the clinic's own Stripe.
Every AI action that affects a patient is drafted for a person to review and approve. The clinician signs the note, the letter and the codes, and the front desk approves each reply before it goes.
The other alternatives
Ambience writes notes, orders and instructions during care, and codes ICD-10, HCC and E/M levels for the clinician to attest. Ambience's own site lists no front desk, no online booking and no payments today, and its price is not published.
Microsoft Dragon Copilot, the successor to DAX Copilot, drafts ambient notes from multi-party conversations, and goes on to referral letters and after-visit summaries. Microsoft's page for Dragon Copilot lists no front desk, no online booking and no payments, and no price is published.
Who should choose which
Stay with Abridge if you are a large health system on Epic, your enterprise contract is already in place, and the front desk is run by another team on another system.
Choose Ambience if you are a health system that wants coding accuracy and outcome-linked fees negotiated at enterprise scale.
Choose Dragon Copilot if you are a hospital or large group already standardised on Microsoft and one of its partner record systems, buying centrally.
Choose wai if you run an independent or private clinic, you want a published price, and you want the note, the letters, the coding and the front desk on one record. The Abridge and wai comparison goes row by row.
Moving from Abridge to wai
Start with one clinician, alongside what you use today. Request a demo and bring one real consultation. In fifteen minutes you see the note, the letter and the codes it produces, on your own workflow.
Nothing has to be switched off on the first day. wai connects to Google, Outlook and Apple calendars, and signed notes and letters export to the record you already keep, so Abridge can run in parallel while you compare. The guide to switching scribe without losing records covers the order of steps.
Then a 90 day pilot shaped around your team, which ends with three numbers from your own clinic, revenue, hours saved and patients cared for. The decision is then made on your data, not ours.
What it costs
wai publishes its prices. Clinician Plus is $550 a clinician a month, with bespoke templates, a records sync and a larger allowance, and Clinician is $350, with the note, letters, coding and cited answers from every consultation. Admin, the front desk, is priced per location after a demo.
Each alternative's published price, as its own page showed it on 16 October 2026, is in the first row of the table with its source. Set the seat against what it replaces. An hour of a clinician's evening, a letter that waits a day, a call that goes to voicemail and a patient who books elsewhere each cost more than the line on the invoice, which is why the comparison worth making is the whole day, not the note.
Would one real consultation settle it? Bring one, and see the note, the letter and the codes it produces.
Frequently asked questions
What is the best alternative to Abridge?
For a clinic that wants more than the note, wai. It drafts the note, letters, coding and cited answers from each consultation and runs the front desk, booking and payments on one record. Ambience and Dragon Copilot are the other well-known options.
Is there an alternative to Abridge with a published price?
Yes. wai Clinician Plus is $550 and Clinician is $350 a clinician a month, both published. Ambience, from its own page on 16 October 2026. Not published. Fees tied to outcomes, through its sales team. Dragon Copilot, from its own page on 16 October 2026. Not published. Contact Microsoft.
Which alternatives to Abridge answer the phone?
wai answers calls, email, web forms and WhatsApp in one thread per patient, with replies drafted for approval. Ambience, from its own pages on 16 October 2026. Not listed on its site. Coordinating directly with patients is described as coming. Dragon Copilot, from its own pages on 16 October 2026. Not listed on its page.
Can we switch from Abridge without losing records?
Yes. Start with one clinician alongside Abridge. Signed notes and letters export to the record you already keep, so nothing has to be switched off on the first day, and a 90 day pilot ends with revenue, hours saved and patients cared for from your own clinic.
Who should stay with Abridge?
Stay with Abridge if you are a large health system on Epic, your enterprise contract is already in place, and the front desk is run by another team on another system.
Sources
- Abridge, abridge.com/contact, read 16 October 2026
- Ambience, ambiencehealthcare.com, read 16 October 2026
- Microsoft Dragon Copilot, microsoft.com/en-us/health-solutions/clinical-workflow/dragon-copilot, read 16 October 2026
- Abridge, abridge.com/platform/clinicians, read 16 October 2026
- Abridge, abridge.com/platform/assistant, read 16 October 2026
- Ambience, ambiencehealthcare.com/products, read 16 October 2026
- Abridge, abridge.com/platform/revenue-cycle, read 16 October 2026
- Abridge, abridge.com, read 16 October 2026
- Abridge, abridge.com/customers, read 16 October 2026
- Ambience, ambiencehealthcare.com/business, read 16 October 2026
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