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Canada compliance hub

Canada guides

Each guide answers one question a provider in Ontario, British Columbia and Quebec, Canada asks about Accreditation Canada, the CPSO, the CPSBC and Santé Québec, from the official sources it cites. There are 7 guides across 7 topics, last checked on 16 October 2026.

Step-by-step guides to Canadian inspection and accreditation, from the CPSO and the CPSBC to Quebec's specialized medical centres and Qmentum Global, each with templates you can copy and the sources behind it. Each guide ends with how wai does the work.

Updated .

A woman in a long cream robe standing on a stone terrace high above the city at sunset, the open living room of a modern house beside herLicensingHow does a clinic get inspected, licensed or accredited in Ontario, BC or Quebec?A man in a suit walking across a sunlit marble atrium past a tall tree growing indoorsReadinessHow do you prepare for a CPSO, CPSBC or Accreditation Canada inspection?A woman reading papers at a long stone counter in a quiet, sunlit room, tall windows onto green trees behind herDocumentsWhich policies and documents do Canadian inspectors and assessors ask for?Two colleagues talking at a wall of windows high above a city park and skyline in the afternoonEvidenceHow do you organise evidence for Qmentum and provincial accreditation?A woman reading papers in a white armchair beside floor-to-ceiling windows over a river at sunsetSurvey dayWhat happens on the day the CPSBC, the CPSO or Accreditation Canada visits?

More guides

  1. 16 Oct 2026How must a Canadian clinic report incidents and handle complaints?Incidents
  2. 16 Oct 2026What do Canadian accreditors expect of patient experience, and how do you make it world class?Patient experience

How the guides map to the Canadian programmes

The hub sets out the 5 headings Accreditation Canada, the CPSO, the CPSBC and Santé Québec work to, and the guides take them one task at a time.

The 5 headings on the Canada hub

  1. Ontario, CPSO Out-of-Hospital Premises Inspection Program, 10 OHP standards on the hub. Every premises outside a hospital where physicians perform procedures under general, regional or parenteral anesthesia or sedation, or certain cosmetic and pain procedures under local anesthesia, is inspected by the CPSO.
  2. Ontario, ICHSC Quality Assurance Program by Accreditation Canada, 10 sections of the ICHSC Surgical/Medical Standard on the hub. Community surgical and diagnostic centres licensed under the Integrated Community Health Services Centres Act, 2023 are inspected by Accreditation Canada every four years against the ICHSC Standards.
  3. British Columbia, CPSBC Non-Hospital Medical and Surgical Facilities Accreditation Program, 7 standard areas on the hub. Only facilities accredited by the NHMSFAP may provide the procedures in Schedule G of the CPSBC Bylaws. Over 50 standards are assessed every 46 to 48 months, using patient tracers.
  4. Quebec, specialized medical centres under Santé Québec, 6 obligations on the hub. A specialized medical centre needs a Santé Québec authorization, valid for five years, and must have its services accredited by a recognised accreditation body within three years and keep that accreditation.
  5. Canada, Accreditation Canada Qmentum Global, 6 components on the hub. Qmentum Global for Canadian Accreditation runs on a four-year cycle of self-assessment, survey instruments, attestation and a short-notice on-site assessment by third-party surveyors, against HSO and Accreditation Canada standards.

The 7 topics the guides are filed under

  1. Licensing, 1 guide and about 8 minutes of reading. Getting licensed or accredited.
  2. Readiness, 1 guide and about 8 minutes of reading. Inspection readiness.
  3. Documents, 1 guide and about 7 minutes of reading. Documents and policies.
  4. Evidence, 1 guide and about 8 minutes of reading. Organising the evidence.
  5. Survey day, 1 guide and about 8 minutes of reading. The survey day.
  6. Incidents, 1 guide and about 9 minutes of reading. Incidents and complaints.
  7. Patient experience, 1 guide and about 8 minutes of reading. Patient experience.

Questions about the Canada guides

Which Canada guide should I read first?

Start with Getting licensed or accredited, the first guide on this page, about 8 minutes of reading, filed under Licensing. The other 6 each stand on their own, so take them in the order your own preparation needs.

How do these guides relate to the Canada hub?

The Canada hub sets out the 5 headings Accreditation Canada, the CPSO, the CPSBC and Santé Québec work to and how wai evidences each one. Each guide goes one level down, to a single task, with steps to follow, a template to copy, answers to common questions and the sources behind it.

How current are the Canada guides?

Every guide shows the date its facts were checked against the official sources it cites. All 7 were checked on 16 October 2026, the same date the hub shows beside its Updated line.

Are the Canada guides legal advice?

They are guidance, not legal advice, written from what Accreditation Canada, the CPSO, the CPSBC and Santé Québec publish, with a link to the source for each fact. Neither Accreditation Canada, the CPSO, the CPSBC nor Santé Québec endorses wai or any software, and the accreditation decision for your organisation is decided by the accrediting or inspecting body.

How do I request a demo for Canada?

Request a demo from this page and it reaches the wai team with Canada already named, so the call starts from Canada rather than a general tour. You can also write to team@wellnessa-i.com.

The hub

  1. CanadaWhich software helps Canadian clinics get accredited?Hub

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