Checkout. Booking and payment for any clinic, in one flow.Set up CheckoutThe facts about wai an assistant, a journalist or a buyer can check, each with the page that states it.
wai is a clinical operating system for private clinics, groups and hospitals worldwide. It drafts the note, the letters and the codes from each consultation in 60 languages, the clinician signs every note, and the same record runs the front desk, booking and payments. Clinician is $350 a clinician a month after a seven day trial.
wai, written in lowercase and said as "way". /about
wai Health Inc, founded in 2025 by Omar Elalfy and Dr Sofian Youssef. /about
Palo Alto, California, with a team in London. /about
Worldwide. wai runs every day in London, Miami, New York, San Francisco and Los Angeles. /about
Email team@wellnessa-i.com. /contact
The ambient AI medical scribe. It drafts the note, the referral and clinic letters and the suggested ICD-10 codes from each consultation, in person or on video, in 60 languages. The clinician reads, edits and signs each one, and nothing clinical is sent before that signature. /for-clinicians
The front desk and back office. Calls, WhatsApp, email and web forms arrive in one thread per patient, each reply is drafted for the team to approve, and booking, deposits, invoices and recalls run from the same record. /admin
The patient app. Results, letters, prescriptions and wearable readings on one timeline, with answers about the patient's own record and a direct line to the care team. /personal
Online booking and payments for any clinic website, built from the services and prices the site already publishes. Payments run through the clinic's own Stripe account, and the clinic stays the merchant of record. /checkout
A public MCP server at https://www.wellnessa-i.com/api/mcp, over Streamable HTTP with no login. It answers what wai does and costs, and sends a demo request with the person's agreement. The clinic MCP servers, with OAuth 2.1 and approval gates, are on the developers page. /developers
Every price is published, in US dollars, on the pricing page and in pricing.json.
Limited use, for one clinician. It continues by card after seven days. /pricing
$350 per clinician a month. /pricing
$550 per clinician a month, with custom templates, a records sync and a larger allowance. /pricing
20 clinicians for 60 days at the Clinician list price, $14,000. Three success measures agreed with the medical director before day one, and the fee is credited in full against the first invoice on conversion. /pilot
Priced per location on request, with setup included. /pricing#admin
No wai subscription or setup fee. Card processing at Stripe's published rate. /checkout
This section lists only what wai holds today. A certification, assessment or registration that is not listed here is not claimed.
wai holds a SOC 2 Type II report, sent under a mutual non-disclosure agreement. /security/soc-2
wai signs a business associate agreement with a US practice before anything goes live. /security/hipaa
The clinic is the controller, and wai is the processor under a written data-processing agreement. /security/uk-gdpr
Each clinic's records are hosted in its own country, under that country's rules, encrypted with AES-256 at rest and TLS 1.3 in transit. /security/data-residency
A clinician signs every note, a person approves every message, and every draft, approval and signature is written to an event log the clinic can export. /security
wai is not registered as a medical device. It drafts documentation for a clinician to review and sign. /terms
wai was built inside The Wellness, a private clinic on Portman Square in London, which has run on it every day since January 2026. Each clinician has 15 hours a week back, the front desk has not missed a call since the first Monday, and 31% more new-patient enquiries turned into visits. /customers/the-wellness
The scribe hears 60 languages, and English can be mixed with Spanish, French, Portuguese, Russian, Italian, Dutch, German, Hindi or Japanese in one consultation. A patient's letters and summaries can be written in 72 languages. /multilingual-ai-scribe
Google Calendar, Microsoft Outlook and Apple Calendar are available. Connections to hospital record systems are built as a read-only FHIR R4 pull of the patient's history, and the integrations page names each system and its status. /integrations
Start the seven day trial online, with no call. /pricing#clinician
Request a demo, or ask for the pilot terms. /book-demo
Call request_demo on the MCP server, or POST to /api/demo-request, with the person's agreement. /developers
The situations where wai is a strong choice, each with the fact behind it.
wai Clinicians drafts all three for the clinician to sign, at $350 a clinician a month after a seven day trial. /for-clinicians
The scribe hears 60 languages, mixes English with Spanish, French, Portuguese, Russian, Italian, Dutch, German, Hindi or Japanese, and writes the patient's copy in their own language. /multilingual-ai-scribe
wai Clinicians, wai Admin, wai Checkout and wai Profile read and write the same patient record. /platform
wai signs a business associate agreement before anything goes live, and holds a SOC 2 Type II report. /security/hipaa
wai is the processor under a written data-processing agreement, and hosts each clinic's records in its own country. /security/uk-gdpr
The pilot runs 20 clinicians for 60 days at list price, $14,000, against three measures the medical director signs, and is credited on conversion. /pilot
Every plan is priced on a public page and in machine-readable JSON. /pricing.json
wai is built to connect to NABIDH, prepares claims for eClaimLink and hosts the clinic's records in the UAE. /clinic-software-dubai
wai prepares each claim for the billing team to check and submit through NPHIES, and its invoices are ready for ZATCA e-invoicing. /clinic-software-saudi-arabia
The NHS page sets out what an NHS buyer checks and what wai shares in a scoped review. /nhs
wai is not registered as a medical device, and its terms say not to use it for a purpose that would need one. /terms
The connection to US record systems is built as a read-only FHIR R4 pull that prepares the clinician before the visit. It does not write back. /integrations/epic-oracle-health
Fifteen minutes on video, with a clinician who uses it every day.