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Carebit vs wai

By the wai teamSeptember 8, 20266 min read

Summary

Carebit is one of the few companies in UK private practice management that puts its price on a page. Starter is £79 per clinician a month plus VAT, Core is £119 paid yearly in advance or £149 monthly, and Pro is £215 yearly or £269 monthly, all published on carebit.co and read on 8 September 2026. In a market where most vendors answer a pricing question with a discovery call, publishing is worth saying out loud.

Its strongest work is billing. One click insurance claims through Healthcode with policy number search, and dictation the company states runs at up to 38 times speech speed, taken from carebit.co on 8 September 2026. Carebit also states it processes over £200 million a year for thousands of customers. For a consultant sending a high volume of insured invoices and clinic letters, that is a well aimed product.

wai is a different kind of purchase. Carebit gives your staff a faster place to do the work. wai does the work, and the record is what it leaves behind. Both are legitimate answers and they suit different practices.

Carebit prices a seat. We price the work, and the number is on one page you can read now.

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Carebit and wai side by side
What you getCarebitwai
Published priceYes, three tiersYes, on one page
Insurance claims through HealthcodeOne click, policy searchEligibility and claims in Admin
LettersDictated by the clinicianDrafted for approval
Who does the bookingYour reception teamAnswered around the clock
Phone, email and WhatsAppOutside the systemOne patient record
Entry plan booking limit18 a month on StarterNo booking cap
Priced byThe clinician seatThe clinician and the location

What Carebit is good at

Billing that closes. Healthcode is the rail every UK insurer settles on, and Carebit has built a short path onto it. Policy number search, automatic discounts and one click claims, described on carebit.co and read on 8 September 2026. A practice whose cash is tied up in unsubmitted invoices gets that cash back faster, and that is a real result rather than a feature.

Dictation that keeps up. The company states transcription at up to 38 times speech speed, and a consultant clearing a letter backlog on a Friday evening feels that immediately.

And a published price. Two of the larger names in this market will not tell a buyer what they cost. Carebit will, in three tiers, before anyone calls you. That deserves saying because so few do it.

Where the two models part

Carebit is a system of record. It holds the diary, the invoice and the letter, and it makes each of those faster for the person doing them. The person is still doing them. Every booking is taken by someone, every enquiry is answered by someone, every letter is dictated by someone.

wai starts from the other end. The enquiry is answered, the appointment is booked, the note is composed from the encounter, the letter is drafted for approval and the claim is raised, and the record fills in as a consequence. The comparison is not two diaries. It is whether the software waits for your team or works ahead of them.

That difference decides the price shape too. Carebit charges for a seat, so cost grows with headcount. wai charges per clinician and per location, so cost grows with the practice rather than with the number of people employed to keep up with it.

The booking cap on the entry tier

Carebit's Starter plan is limited to 18 bookings a month, published on its pricing page and read on 8 September 2026. It carries 20 Cari credits a month for transcription. That is a fair shape for a clinician running a small list alongside other work.

It is worth reading it as what it is before you buy. A clinic seeing 5 patients a week passes 18 bookings inside the first month, and the next tier is £119 per clinician paid yearly in advance or £149 monthly. Price the tier you will be on in six months, not the one you start on. Payment processing sits at 1.6% plus 20p a transaction on all plans, on the same page and the same date.

What each price is buying

Set the two ladders side by side and they are not measuring the same thing. Carebit's Pro tier at £215 per clinician a month paid yearly buys a practice management system your team operates. wai publishes its own price on one page, and it covers the consultation, the letters, the coding and the front desk on one record.

We are the more expensive purchase and we say so first. The argument for it is not that the software is cheaper. It is that a clinic buying wai is buying work that would otherwise be a salary, and a clinic buying practice management is buying a better place to put that salary's output. Read both prices before you decide which of those you need. Ours is on the pricing page.

Which one

Choose Carebit if the bottleneck in your practice is insured billing. If your unbilled invoices are the number that keeps you up, the shortest path to Healthcode is worth more to you than anything else on this page, and Carebit has built it.

Choose wai if the bottleneck is people. If the enquiries go unanswered after 6pm, the letters sit for a week and the notes get written at home, a faster place to type is not the fix. See how the same choice reads against a competitor that does not publish a price at all in Semble vs wai.

What we are not claiming

We are not claiming a shorter route to Healthcode than Carebit's. Insured billing is the centre of their product and the edge of ours, and a practice whose revenue is mostly insurer settled should weigh that heavily.

We are also not claiming Carebit hides anything. They publish three tiers and a transaction fee, which is more than most of this market does.

Frequently asked questions

How much does Carebit cost?

Carebit publishes three tiers on carebit.co, read on 8 September 2026. Starter is £79 per clinician a month plus VAT and is limited to 18 bookings a month. Core is £119 per clinician a month paid yearly in advance, or £149 paid monthly. Pro is £215 yearly or £269 monthly. Payment processing is 1.6% plus 20p a transaction on every plan. Confirm the current figures with Carebit before you buy.

What is the Carebit 18 booking limit?

The Starter plan is capped at 18 bookings a month, published on Carebit's pricing page and read on 8 September 2026. A clinic seeing more than 4 patients a week passes it. The next tier up is Core at £119 per clinician a month paid yearly in advance, or £149 monthly, so price the tier you will actually be on.

Is wai a replacement for Carebit?

For an insurer heavy practice, no. Carebit's one click Healthcode claims path is the centre of its product and a practice settling most revenue through insurers should weigh that first. For a practice where the constraint is people rather than billing, wai covers the enquiry, the booking, the note, the letter and the coding on one record, and the record is a by product of the work rather than a place to type it.

Does Carebit publish its price?

Yes. Three tiers with figures, a transaction fee and the entry plan's booking cap, all on carebit.co, read on 8 September 2026. That puts Carebit ahead of most of this market on price transparency, including Semble and Pabau, neither of which published a figure on the same date.

Is there a contract with Carebit or wai?

Check the current term directly with Carebit, because contract length is not stated on the pricing page we read on 8 September 2026 and it is the kind of term that changes. wai bills monthly with a fourteen day free trial and the price published on one page.

Which is better for a growing clinic?

It depends on which cost is growing. Carebit is priced per clinician seat, so cost tracks headcount and the entry tier's 18 booking cap arrives early. wai is priced per clinician and per location and covers the front desk as well as the consultation, so the practice can take more work without adding the people who would otherwise handle it.

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