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Integrations / Practice system

wai and Semble

Signed notes and letters written from wai into the patient's Semble record.

wai prepares the note and letters from the consultation, and once a clinician signs them, the Semble connection files each one in the patient's Semble record as a letter. The clinic generates an API token in Semble and gives it to wai, and the sync is switched on for that clinic.

Status

Built to connect to Semble

Region

UK

Set-up

The clinic generates an API token in Semble and gives it to wai. The sync is switched on per clinic. It is built to Semble's published API, and a clinic switching it on runs it with us against their Semble sandbox first.

What it does

What it does not do

How it works in a clinic day

  1. During the consultation wai drafts the note, and afterwards the letters, for the clinician to read, edit and sign.
  2. Drafts stay in wai. Only a signed note or letter goes to Semble.
  3. Each signed document joins a queue. The connection finds the patient in Semble and writes the document into their record as a letter.
  4. If a write fails, it is retried and shows as failed rather than going missing, and each document is written once, however many times the sync runs.
  5. The diary stays in wai. Appointments and patients are not read out of Semble into wai's diary.

Questions

Does wai send unsigned drafts to Semble?

Only signed notes and letters are synced. Anything that has not been signed stays in wai.

Can the same letter appear twice in Semble?

Each document is written once, however many times the sync runs, and a failed write is retried and shown as failed rather than lost.

Does wai read appointments from Semble?

Appointments and patients are not read out of Semble into wai's diary. The connection carries signed documents from wai to the patient's Semble record.

What does the clinic need to set it up?

An API token generated in Semble and given to wai, with the sync switched on for that clinic. It is for clinics in the UK.

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