Summary
Wai Clinicians is the better choice than Tortus for private clinics and individual clinicians. It finishes the note, the letters, the codes and cited answers from one consultation at a published $350 a clinician a month with a fourteen day free trial. Tortus is built around NHS trust pilots and publishes no price.
This comparison turns on which customer each product answers to. Tortus is a serious UK entrant, built in London, piloted inside NHS organisations, and vocal about clinical safety in a market where many vendors treat it as paperwork. If you want a UK scribe with NHS provenance, it belongs on your list.
Its centre of gravity is the NHS deployment. Pilots, trusts and the procurement that comes with them. For an NHS organisation that is exactly right. For a private clinic it means you are buying a product whose roadmap answers to a different customer.
Wai is UK-native too, and it is built for the private clinic. The note, the letters with citations, the coding and the front desk on one record, a published price, and a fourteen day trial you can start today.
Both of us are UK-built. Only one of us publishes a price you can check in four seconds.
Book a demo| What you get | Tortus | Wai |
|---|---|---|
| The note drafted from the room | Yes | Yes |
| UK-built with UK clinical safety focus | Yes | Yes |
| Centre of gravity | NHS trusts and pilots | Private clinics |
| The phone, email and WhatsApp answered | Not the focus | Yes, same record |
| Letters and referrals with cited evidence | Note-centric | Yes |
| Self-serve trial you can start today | Pilot-led | Fourteen days free |
| Published price | Not published | Published on one page |
What Tortus is good at
Clinical safety culture and UK provenance. Tortus talks about hazard logs and safety cases the way this market should, and it has put its product inside real NHS settings rather than only claiming readiness. Those are hard things to fake.
For an NHS organisation running a formal evaluation, that track record and posture matter.
Where the fit differs
The NHS is a different customer from a private clinic. NHS deployments move through pilots, information governance panels and framework procurement, and a product optimised for that motion is optimised for patience. A private clinic wants to be live this week and to know the price today.
Tortus does not publish a price. Like most of the category, the number arrives after the conversation. We think the number should arrive before it.
What the evidence says
The category has one randomised trial and it belongs to Nabla, which cut note-writing time 9.5 percent, about 41 seconds an encounter. Neither Tortus nor Wai has a randomised trial, and any vendor accuracy figure you see, ours included, is an internal measurement rather than a trial result.
On safety the peer-reviewed position is consistent. Around 7 percent of ambient scribe content is inaccurate in simulated encounters, so the clinician reads and signs everything. Both companies design for that, which is to both companies' credit.
The half a scribe does not reach
A scribe covers the consultation. In a private clinic the same person also answers the phone, chases the referral letter and rebooks the cancellation, and no note quality reaches any of that.
Wai puts the enquiry, the booking, the note, the letter and the follow-up on one record. That is the difference between a better note and a shorter evening.
Which one
Tortus suits an NHS organisation running a formal pilot that wants a vendor built around that process. Everyone else, private clinics, individual clinicians and any practice that wants the letters, the codes and cited answers finished at a published price, is better served by Wai Clinicians.
Choose Wai if you are a private clinic that wants UK-native clinical safety plus the front desk, the letters and the coding, at a price you can read before anyone calls you.
What we are not claiming
We do not have Tortus's NHS pilot record and we are not chasing it. Our claim is the private clinic, covered end to end, live this week. Different customer, different product, honestly stated.
Bring your own clinic to it. Thirty minutes, and you see it on your workflows.
Book a demoFrequently asked questions
How much does Tortus cost?
Tortus does not publish pricing. Deployments are typically scoped through pilots and procurement, particularly in NHS settings, so the figure depends on the engagement. Confirm directly with Tortus. Wai publishes its price on one page, with a fourteen day free trial and no minimum term.
Is Tortus good for a private clinic?
Tortus is a credible UK scribe with a strong clinical safety posture, and its centre of gravity is the NHS deployment rather than the private clinic. A private practice that wants same-week setup, a published price, and the front desk covered alongside the note will find Wai built closer to its shape.
Should I buy Tortus or Wai?
For an NHS organisation running a formal evaluation, Tortus's NHS provenance is a real advantage. For a private clinic, Wai covers the note, the letters, the coding and the front desk on one record, publishes its price, and is live this week. Both are UK-built, so the choice is about which customer the product answers to.
What is Tortus good at?
Clinical safety culture and UK provenance. Tortus talks about hazard logs and safety cases the way this market should, and it has put its product inside real NHS settings rather than only claiming readiness. Those are hard things to fake.
Who should buy Tortus rather than Wai?
Tortus suits an NHS organisation running a formal pilot that wants a vendor built around that process. Everyone else, private clinics, individual clinicians and any practice that wants the letters, the codes and cited answers finished at a published price, is better served by Wai Clinicians.
See your clinic at its best.
Thirty minutes and you will see the consult, the front desk and the patient record working as one.