Summary
For most private clinics Wai is the better choice than SimplePractice. Wai Admin answers WhatsApp, email and phone, books, reminds, checks eligibility and invoices around the clock at a published $3,500 a location a month, and Wai Clinicians drafts the notes, letters, codes and cited answers at $350 a clinician a month, all on one record. SimplePractice suits a solo or small United States behavioural health practice where insurance billing is central.
In our reading of this market SimplePractice is the default for solo behavioural health practice in the United States, and it publishes what it costs. Starter $49 a month, Essential $79 and Plus $99, with additional practitioners on a group Plus plan at $74 each and custom pricing above 6. Read on simplepractice.com on 8 September 2026.
The add-ons are published too. Care Aide at $59 a month for the account owner and $49 for each additional clinician, Note Taker at $35 and ePrescribe at $49 with an $89 one time setup fee. Worth adding those up before comparing headline figures, because a solo clinician wanting notes, prescribing and the assistant is well past $99.
Wai is a different purchase and it is honest about a gap. We do not run payer claims through a United States clearinghouse, and a practice whose revenue depends on insurance billing should weigh that before anything else on this page.
Add the tiers and the add-ons together first. Then book fifteen minutes.
Book a demo| What you get | SimplePractice | Wai |
|---|---|---|
| Published price | $49, $79, $99, plus add-ons | Yes, on one page |
| US insurance claims and clearinghouse | Yes | No |
| ePrescribe | $49 a month plus $89 setup | Not in the US |
| Note drafting | Note Taker at $35 a month | Included in the tier |
| Behavioural health workflows | A core strength | Not the focus |
| Phone, email and messaging | Your own time | One patient record |
| Additional practitioners | $74 each on group Plus | Per clinician and location |
What SimplePractice is good at
Insurance billing for a solo United States practice. Claims, eligibility and the clearinghouse path are the reason most of its customers stay, and for a therapist whose revenue arrives through payers that is the whole product. We do not do this and we say so first.
Behavioural health as the design centre. Intake, telehealth, the client portal and the documentation templates are shaped for therapy rather than adapted to it, which is why it has the share of that market that it does.
Published prices with the add-ons named. Three tiers, the per practitioner rate above one, and the price of each add-on including the ePrescribe setup fee. Most vendors do not publish the setup fee.
The number to actually compare
Headline against headline is the wrong comparison here. A solo clinician on Plus at $99 who wants the assistant at $59 and note drafting at $35 is at $193 a month before prescribing. Add ePrescribe at $49 and it is $242, plus the $89 setup once. All read on simplepractice.com on 8 September 2026.
That is not a criticism, it is arithmetic, and unbundling is a legitimate way to sell to a market where a large share of buyers want only the base. It does mean the fair comparison against any all inclusive product is the stack you will actually run, not the tier you start on.
Do the same for us. Our price is published on one page and covers the consultation, the letters, the coding and the front desk together, so compare that against your assembled stack rather than against $49.
Where the two models part
SimplePractice gives a clinician an efficient place to run a practice single handed. The forms, the portal and the billing all reduce the time each task takes, and the clinician still does every task.
Wai answers the enquiry, books the appointment, composes the note from the encounter and drafts the letter for approval, with messages and calls landing on one patient record. It is priced above the software market because it stands in for hours rather than shortening them.
For a United States practice the honest boundary is billing. We cover the clinical work and the front desk. We do not cover payer claims, and in a practice where most revenue is insurance settled that boundary decides it.
Which one
SimplePractice suits a solo or small United States behavioural health practice where insurance billing is central. For a practice that also needs the front desk answered and the notes and letters finished, Wai is the better choice, on one record.
Choose Wai if you run a cash pay or concierge practice where the constraint is enquiries, bookings, notes and letters rather than claims. For the allied health equivalent of this question, read Jane vs Wai.
What we are not claiming
We do not submit payer claims through a United States clearinghouse and we are not going to imply otherwise. That is the single largest gap on this page and it rules us out for a large part of SimplePractice's market.
We also do not match its behavioural health template depth, and a therapy practice that lives in those templates should keep them.
Bring your own clinic to it. Thirty minutes, and you see it on your workflows.
Book a demoFrequently asked questions
How much does SimplePractice cost?
SimplePractice publishes Starter at $49 a month, Essential at $79 and Plus at $99, with additional practitioners on a group Plus plan at $74 each and custom pricing for 6 or more. Add-ons are Care Aide at $59 for the account owner and $49 per additional clinician, Note Taker at $35 and ePrescribe at $49 with an $89 setup fee. Read on simplepractice.com on 8 September 2026.
Does Wai do US insurance billing?
Wai does not do US insurance billing. It does not submit payer claims through a United States clearinghouse. A practice whose revenue arrives mainly through insurance should choose a product built for that, and SimplePractice is one of the strongest in United States behavioural health. Wai is a better fit for cash pay and concierge practices.
What does SimplePractice really cost with add-ons?
More than the headline. A solo clinician on Plus at $99 who adds Care Aide at $59 and Note Taker at $35 is at $193 a month, and adding ePrescribe at $49 takes it to $242 plus an $89 one time setup. Read on simplepractice.com on 8 September 2026. Compare the full stack you will run.
Is SimplePractice good for group practices?
SimplePractice is good for group practices. It supports groups on the Plus plan at $99 for the first practitioner and $74 for each additional one, with custom pricing at 6 or more, read on 8 September 2026. Add-ons are charged per clinician, so the cost of a group stack grows faster than the per practitioner headline suggests. Model it at your real headcount.
SimplePractice or Wai for a cash pay practice?
If you do not bill insurers, the billing advantage that keeps most SimplePractice customers does not apply to you, and the comparison becomes what each product does with your hours. Wai answers the enquiry, books the appointment, composes the note and drafts the letter on one record, at a price published on one page.
See it on your own clinic
Fifteen minutes on your workflows. If it is a fit we reply within 24 hours.