Back to blogComparison

Nabla vs Wai

By the Wai teamAugust 29, 20266 min read

Summary

For a clinic that needs more than the note, Wai is the better choice than Nabla. Wai Clinicians writes the letters, the codes and cited answers from the same consultation and Wai Admin runs the front desk on one record, at a published price. Nabla holds the only randomised trial result in the category, cutting note-writing time 9.5 percent, about 41 seconds a note, and never stores identifiable recordings.

Nabla holds the only randomised win in this category. It cut note-writing time 9.5 percent against a control group across roughly 72,000 encounters. Every other vendor here, ourselves included, is quoting someone else's research or none.

It does not hold identifiable recordings of your encounter, and the anonymised audio shared for feedback is kept indefinitely, per its own help centre. If evidence or data residency decides this for you, buy Nabla and we mean that. For everything after the note, the letters, the coding and the front desk, the comparison runs the other way.

9.5%
Cut in note-writing time in the only randomised trial in the category, NEJM AI 2025.
41 sec
The same result per note, four minutes thirty down to three forty-nine.
130+
Health organisations deployed, per nabla.com, read 22 September 2026.

Evidence settles the note question. It does not answer your Saturday phone call.

Book a demo
Nabla and Wai side by side, read September 22, 2026
QuestionNablaWai
Randomised evidence of effectYes, the only oneNone published
Identifiable encounter audio heldNo; anonymised shared audio kept indefinitelyYes, on the record you own
The note drafted from the roomYesYes
A briefing before the patient sits downNot possible by designYes, built from the chart
ICD-10 coding attached to the decisionYesYes, drafted against MDM
The phone, email and WhatsApp answeredNot offeredYes, same record
Eligibility checked at bookingNot offeredYes
Published priceNot publishedSee pricing

What Nabla has that we do not

A randomised controlled trial. UCLA assigned 238 physicians across 14 specialties to DAX Copilot, to Nabla, or to usual care. Nabla won. DAX showed no statistically significant change. No other vendor in this category holds evidence of that grade, and we hold nothing comparable.

And the privacy architecture. Audio, transcript and note stay in the browser and never reach Nabla servers, which removes the retention question rather than answering it. We store your encounter. If that is your line, this comparison is over and Nabla wins it.

The Clinical AI Layer embedded, trusted, and scaled across care delivery, making every patient interaction feel more human.Nabla homepage, nabla.com, read 22 September 2026

What the architecture costs

A product that never stores your encounter cannot open a briefing before your next patient sits down, because it has nothing to open. The same choice that makes the privacy position possible is what caps the scope.

The trade is real engineering rather than oversight, and which side you want depends on whether your problem is the note or the day around it.

What the trial also found

Nine and a half percent is about 41 seconds a note. And neither arm reduced time in the record outside scheduled hours at all. The trial that proves Nabla works also marks the edge of what a microphone in a room reaches.

The half nobody compares

Nabla covers the consultation. It does not answer your phone, book, take a deposit, check eligibility or backfill a cancellation.

By design it nearly cannot. A product holding nothing identifiable after the encounter has little to answer the Saturday phone call with. Roughly 13 to 19 percent of appointments are missed at about $196 each and the backfill window closes when your practice does.

The number this comparison misses

The randomised 41 seconds is real and it is not where your money goes. Your E/M level already turns on Medical Decision Making or time, so the note is the evidence for the code and the code is the money. Up to 19 percent of E/M visits are undercoded at roughly $37 each, and Medicare Advantage downcoding takes $42 to $74 off a visit and a reported $28,000 to $74,000 a physician a year, without ever appearing as a denial.

Nabla proved a scribe can save measurable time. No trial has yet tested whether a scribe can defend a code, and someone should run that one.

Price

Nabla does not publish. Third-party estimates run $119 to $239 a month and may be wrong. We publish on one page.

Which one

Take Nabla if you want the only ambient scribe with randomised evidence behind it, if you will not let a vendor hold identifiable recordings at any price, and if the note is the whole problem and the rest of your day is handled.

Take Wai if your evening is letters, codes, results and callbacks rather than notes, if you want the briefing assembled from the chart before the patient sits down, and if you want the front desk and the consultation on one record.

What we are not claiming

We have no randomised evidence and Nabla does. That fact outranks every row in the table above and we are not going to arrange the page so it looks otherwise. Forty-one seconds measured under randomisation is worth more than any claim we can currently make.

Bring your own clinic to it. Thirty minutes, and you see it on your workflows.

Book a demo

Frequently asked questions

Should I buy Nabla or Wai?

They are built for different jobs, so the comparison only works once you decide what you are buying. At drafting a note, Nabla is excellent, and it has the only randomised result in this category to prove it. The result itself is worth having. Nabla cut note-writing time by 9.5 percent, about 41 seconds, and did not reduce after-hours time in the record at all. The best scribe ever tested moved the note and left the evening alone, and a scribe stops at that ceiling. Wai is not a scribe. It is the briefing before the patient sits down, the note, the letters, the coding, the cited answers, the front desk that answers at 9pm and the patient record underneath, at one published price. If you want a faster note, Nabla is a fine buy. If you want a shorter day, a faster note has been measured and it does not get you one.

What did the Nabla trial actually find?

At UCLA, 238 physicians across 14 specialties were randomly assigned to Microsoft DAX Copilot, Nabla or usual care for two months. Nabla users cut time spent writing each note by 9.5 percent against control, about 41 seconds. DAX showed no statistically significant change. Neither reduced time in the record outside scheduled hours. Both improved physician wellbeing scores. It is one trial at one academic centre over two months, and the authors say the findings need confirmation in larger multicentre trials. Read it the way a buyer should. The category was measured, and the measurement says the note was never where your time was going.

How much does Nabla cost?

Nabla does not publish list pricing. Independent reviews converge on roughly $119 per clinician per month at entry and roughly $239 at the higher tier, and buying generally involves a sales conversation. Confirm any figure directly with Nabla. Wai Clinician has a published price with a 14 day free trial and no minimum term, and the letters, the coding, the cited evidence answers and the pre-consult briefing are included on every plan rather than gated to a tier above. At the higher tier the two are within a few dollars of each other, and the difference is what the money reaches.

What does Nabla's privacy architecture cost you?

A product that never stores your encounter cannot open a briefing before your next patient sits down, because it has nothing to open. The same choice that makes the privacy position possible is what caps the scope.

Who should buy Nabla rather than Wai?

Take Nabla if you want the only ambient scribe with randomised evidence behind it, if you will not let a vendor hold identifiable recordings at any price, and if the note is the whole problem and the rest of your day is handled.

See it on your own clinic

Fifteen minutes on your workflows. If it is a fit we reply within 24 hours.

Your details are processed under our Privacy Policy and used to arrange the demo.

See your clinic at its best.

Thirty minutes and you will see the consult, the front desk and the patient record working as one.

Book a demo