Summary
Wai is the better choice than Freed for a clinician who needs more than the note. Wai Clinicians includes letters and coding without a tier change and puts the front desk and consultation on one record. Freed publishes $39 and signs you up in minutes, but letters and coding sit on its $119 tier and its terms disallow 42 CFR Part 2 records.
Freed publishes $39, signs you up in four minutes, and gives you seven days without asking for a card. It was built by a primary care physician and it shows. For a solo clinician who wants the note handled and nothing else, it is a fair purchase at a fair price.
Two things to check. Letters and coding are on the $119 tier, not the $39 one. And the terms disallow 42 CFR Part 2 records outright. The work after the note, the letters, the codes and the phone, is the comparison that decides it.
The honest comparison is not the note. It is what happens to the rest of your evening.
Book a demo| Question | Freed | Wai |
|---|---|---|
| The note drafted from the room | Yes | Yes |
| Trial without a card | Yes, 7 days | 14 days, terms on the pricing page |
| Referral letters and patient instructions | Premier tier, $119 | Every plan |
| ICD-10 coding | Premier tier, $119 | Every plan, drafted against MDM |
| Push into your EHR | Chrome extension, in beta | Native, both directions |
| A briefing before the patient sits down | Not offered | Yes, built from the chart |
| The phone, email and WhatsApp answered | Not offered | Yes, same record |
| 42 CFR Part 2 records | Disallowed by terms | Ask us in writing |
| Published price | $39 / $79 / $119 | See pricing |
What Freed does well
Everything about being straightforward. A published price, a real trial with no card, a signup that takes four minutes, and a product built by someone who did the job. Nobody else in this category is that easy to evaluate, and we are not either.
Disallowing 42 CFR Part 2 records in the terms is also to their credit. Most vendors say nothing and let you find out.
We're not made for massive healthcare systems. Freed is built to bring focus back to community care, one local clinic at a time.Freed homepage, freed.ai, read 22 September 2026
Where the tiers land
The $39 tier is 40 notes and the note only. Letters, patient instructions and ICD-10 coding are $119. If you are comparing $39 against anyone, check whether the comparison includes the thing you actually wanted, because on this tier it does not.
EHR push runs through a Chrome extension in beta. That is a real integration and it is also a browser extension in beta, and those are different assurances than a native connection.
What the evidence says
Freed has no randomised trial. Neither do we. Nabla does, cutting note-writing time 9.5 percent across roughly 72,000 encounters, with after-hours record time unchanged in both arms.
The half nobody compares
Freed now sells a Front Desk that picks up the calls your team cannot, overflow, after-hours and the lunch rush, and it triages intake and runs reminder outreach. That is more than the note and credit to them. On its own page, appointment scheduling and insurance verification are still in build, so today the booking, the deposit, the eligibility check and the backfill stay with you. In a solo practice they stay with you personally, at seven in the evening.
The number this comparison misses
At $39 the note is the product and Freed says so plainly, which is more than most manage. Your E/M level already turns on Medical Decision Making or time, so the note is the evidence for the code and the code is the money. Up to 19 percent of E/M visits are undercoded at roughly $37 each, and Medicare Advantage downcoding takes $42 to $74 off a visit without ever appearing as a denial.
A solo clinician on the $39 tier is the person with least protection against a downcode, because there is no coder, no billing team and nobody running a variance report. The tool that is easiest to buy reaches the least of it.
Price
Freed publishes its tiers, entry at $39 a month on annual billing, and instant letters, referral documents, coding and EHR push sit on the $119 Premier tier. We publish on one page. Both of us telling you the number without a call should be the category norm and is not.
Which one
Take Freed if you are solo, you want notes handled, and $39 is the right size of decision. If you want to try something for a week without giving anyone a card, and if letters, coding and a full booking front desk are handled or you do not need them.
Take Wai if you want letters and coding without moving up a tier, if you handle 42 CFR Part 2 records and need terms that permit them, if your evening is letters, codes and callbacks rather than notes, and if you want the front desk and the consultation on one record.
What we are not claiming
Freed is easier to buy and starts at a lower number, with a trial that needs no card. Where it stops at the note on that entry tier, Wai Clinicians includes the letters, the codes and cited answers, so for any clinician whose evenings go on more than the note, Wai is the better purchase.
Bring your own clinic to it. Thirty minutes, and you see it on your workflows.
Book a demoFrequently asked questions
What does Wai do that Freed does not?
Freed drafts the note. Freed does that one thing and does it well. Everything after the note stays on your desk. You write the referral. You find the code. You paste it into the record. You call the patient back. Wai does that work. The briefing is ready before the patient sits down, the letters come out drafted in your phrasing, the codes are attached, and the phone was answered while you were in the room. You read it and sign it. That is the decision, and it is not really about the invoice. It is whether you want a faster way to do the work or whether you want it done.
Does Freed write referral letters and suggest codes?
On Premier, its top tier. Referral letters, patient instructions, visit summaries and suggested ICD-10 codes all sit there, and suggested CPT was still in beta as of early 2026. Starter and Core include none of them. On Wai they are on every clinician plan, because a letter is not a premium feature, it is Tuesday. Confirm Freed's current tiers directly, this category re-prices constantly.
Does Freed integrate with my EHR?
Check this before anything else. Freed's one-click push is Premier only, runs through a Chrome extension rather than a native API, needs your record open in the browser, and the confirmed list reported in early 2026 was athenahealth, Practice Fusion, SimplePractice, Elation and Tebra, still in beta. Anything else and you are pasting, on every plan they sell. Wai Clinician Plus syncs both ways natively. Verify your own system with either vendor before you buy.
What does the Freed $39 tier actually include?
The $39 tier is 40 notes and the note only. Letters, patient instructions and ICD-10 coding are $119. If you are comparing $39 against anyone, check whether the comparison includes the thing you actually wanted, because on this tier it does not.
Does Freed answer the phone?
Freed now sells a Front Desk that picks up the calls your team cannot, overflow, after-hours and the lunch rush, and it triages intake and runs reminder outreach. That is more than the note and credit to them. On its own page, appointment scheduling and insurance verification are still in build, so today the booking, the deposit, the eligibility check and the backfill stay with you. In a solo practice they stay with you personally, at seven in the evening.
See it on your own clinic
Fifteen minutes on your workflows. If it is a fit we reply within 24 hours.