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Concurrence vs Wai

By the Wai teamSeptember 22, 20266 min read

Summary

Concurrence, formerly Amigo, co-builds custom AI agents with health systems, life sciences, payers and the public sector, and published no price on 22 September 2026. Wai is a finished clinical AI platform a private clinic switches on the same week, with notes, letters, coding, the front desk and recalls on one record at a published price.

Concurrence, formerly Amigo, co-builds AI agents with healthcare organizations. Their team trains each agent in a simulation setup called Digital Residency and manages the deployment into your systems. Their site claims 10 million patients reached, an audited SOC 2 Type II, and case studies like Eucalyptus at 200,000 patients, all read on concurrence.com on 22 September 2026. The same day, there was no price anywhere on their site.

Wai is a finished clinical AI platform for private clinics. Consult notes, letters, coding, the front desk and recalls, all on one patient record, with the full price published on our pricing page and no setup fee.

Same category label, almost nothing else in common. One is a co-build engagement for health systems, life sciences, the public sector and payers, the buyers Concurrence names on its own site. The other is a product a clinic switches on this week. Here is the honest version of where each one leads.

10M+
Patients reached, Concurrence's own figure on its homepage, read 22 September 2026.
98%
Of Eucalyptus's AI assistant interactions needing no human escalation, from Concurrence's published case study.
0
Prices published on concurrence.com on 22 September 2026. The pricing address returns not found.

The real question is not which platform is bigger. It is which one was built for your clinic.

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Concurrence and Wai side by side, read 22 September 2026
QuestionConcurrenceWai
Published priceNone, no pricing page on its sitePublished in full on our pricing page
What you buyA co-build engagement, custom agents trained in simulationA finished product covering the clinic's daily work
Who it is built forHealth systems, life sciences, public sector, payersPrivate clinics
Time to first valueA scoped engagement after a demo-led sales processLive this week
Who runs the buildThe vendor's team with yours, EHR integration managedSwitch it on, no engineering team required

What Concurrence is good at

The simulation training is the real deal. Concurrence says its agents rehearse millions of clinical scenarios in Digital Residency before they ever touch a patient, stated on concurrence.com and read on 22 September 2026. If you are deploying an agent across a whole health system, that rigor is worth real money.

The compliance page is ahead of most of the category. SOC 2 Type II audited, HIPAA attested, PIPEDA and PHIPA self-attested, GDPR maintained, and HITRUST e1, ISO 27001 and ISO 42001 in progress, read on their security page on 22 September 2026. Big organizations buy on that page as much as they buy on the product.

The case studies are named and specific. Eucalyptus at 200,000 patients with 98% of interactions needing no human escalation, and The Care Clinic across 34 locations with 100% call completion, all their own published figures. Listings on the AWS, Microsoft and Databricks marketplaces give procurement a familiar route in.

We guarantee safe performance before ever seeing a real patient.Concurrence's platform page on its Digital Residency training, read 22 September 2026

The missing number

On 22 September 2026, concurrence.com had no pricing page, and the address where one would sit returned not found. The only way in is a booked demo, described on the site as a 30-minute conversation.

That shape is deliberate, and it fits the buyer. A health system does not expect a rate card for a co-built agent. But it is hard on a clinic. You cannot budget against a number that only exists after a sales process, and you cannot compare two vendors whose prices both arrive by conversation.

We took the opposite position on purpose. Our full price is on our pricing page for anyone to read, because a clinic owner should be able to shortlist on a Sunday without booking anything.

Co-build versus switch on

Concurrence runs define, train, deploy, monitor as a joint project with your team. You end up with a custom agent fitted to your workflows and a managed EHR integration. The fit is deep. The costs are time, procurement, and depending on their team for every material change.

Wai is a product. The note is written from the consult, letters are drafted for your approval, and coding, the front desk and recalls run on the same record. You are live this week. The customization is in how you configure your workflows, not in a co-build engagement.

The quiet difference is ownership. A co-built agent lives inside a vendor engagement, and leaving means unwinding work their team did inside your systems. Wai runs on your clinic's own record, so your templates, your workflows and your history stay yours.

Which one

A health system or payer with engineers and a procurement process should shortlist Concurrence. The simulation training, the audited compliance and the marketplace presence were built for exactly that purchase, and the rest of that shortlist is on our Concurrence alternatives page.

A private clinic should look at Wai. Published price, the whole daily workload covered, live this week. The two numbers that decide it, cost per clinician and days to go live, are known before you book anything.

Either way, clinicians still decide what goes into the record and what reaches a patient.

What we are not claiming

We are not saying Concurrence is poor technology. The patient numbers, the ROI and the safety record are their own published claims, the SOC 2 audit is real, and the named deployments are real enterprise work.

And we do not know what it costs. Nothing was published on 22 September 2026, and we will not repeat a figure somebody else guessed. This comparison is about model and fit, not a price we cannot see.

Bring your own clinic to it. Thirty minutes, and you see it on your workflows.

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Frequently asked questions

Is Concurrence the same company as Amigo?

Yes. Amigo rebranded to Concurrence, founded by Ali Khokhar and John Xing, with an $11 million Series A reported in March 2026. Older coverage and some marketplace listings still use the Amigo name.

How much does Concurrence cost compared with Wai?

Concurrence published no price on 22 September 2026 and quotes per engagement after a demo. Wai publishes its full price on its pricing page, with no setup fee.

Which is better for a private clinic, Concurrence or Wai?

Concurrence names health systems, life sciences, the public sector and payers as its buyers and sells a co-build engagement. Wai is built for private clinics, covers notes, letters, coding, the front desk and recalls on one record, and is live this week.

What is Concurrence's Digital Residency?

Their simulation training environment. Agents rehearse what Concurrence describes as millions of scenarios before deployment, stated on its platform page and read on 22 September 2026. It is the strongest part of their offer.

Does Concurrence integrate with EHRs?

Yes, managed EHR integration is part of the co-build, read on its platform page on 22 September 2026. Wai keeps notes, letters, coding, the front desk and recalls on the one record your clinic already uses.

Can a clinic move from a co-built agent to Wai?

Yes, and it is usually simpler than the engagement it replaces. Wai runs on your clinic's own record, so your workflows, templates and history come with you instead of staying inside a vendor's build.

See it on your own clinic

Fifteen minutes on your workflows. If it is a fit we reply within 24 hours.

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See your clinic at its best.

Thirty minutes and you will see the consult, the front desk and the patient record working as one.

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